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There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do qJ9a
Dear Manager, My name is Amen, and I am a frequent user of bus X32 that runs the Yaba to Ikoyi route, Monday through to Friday. In the last two weeks, I have experienced a number of problems while using the bus service. I thought it pertinent to bring these problems to your attention so they can be resolved swiftly. I have been taking the bus X32 for over a year now. I join the bus at the Yaba Station and alight at the Parkview stop, on Gerald Road, Ikoyi. I have always been impressed by the neat and hygienic state of the buses but in the past two weeks, this standard has declined drastically. For example, yesterday morning, on entering the bus, I was assaulted by a foul smell. When I complained to the driver, he said that the bus had not been cleaned since its last trip yesterday. This is completely unacceptable, especially in this COVID-19 period, where hygiene is of utmost importance. Another issue I noticed is that your employees on ground are no longer enforcing social distance rules. The government-issued guidelines state that no passengers should stand in the buses, and buses should only carry a maximum 60% of their capacity, with no two people sitting side by side. Over the last two weeks, these guidelines have been ignored. It first started with selling tickets for all seats. By monday last week, there were standing passengers on the bus. These issues I have highlighted above are very serious as they affect not just your company's reputation, but public health as well. I would suggest that you re-orientate your staff on the public health safety guidelines and also post supervisors to monitor the buses to ensure they are maintained and run properly. The world is still battling with the COVID-19 situation and we all must be responsible for each other and take the necessary precautions so we can all survive this pandemic. I am hopeful that you will take the necessary steps to remedy the situation. Yours sincerely, Ms. Amen Nomayo.
Dear Manager,

My name is Amen, and I am a frequent user of bus X32 that runs the
Possible spelling mistake found.
Yaba
to
Possible spelling mistake found.
Ikoyi
route, Monday through to Friday. In the last two
You use this word too often, consider replacing it with
weeks
, I have experienced a number of problems while using the bus service. I
This phrase/word (depending on the context) can be potentially replaced with :
thought
it pertinent to bring these problems to your attention
This phrase/word is too simple and can be replaced with:
so
they can
be resolved
swiftly
.

I have been taking the bus X32 for over a year
This phrase/word (depending on the context) can be potentially replaced with :
now
.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
join
the bus at the
Possible spelling mistake found.
Yaba
Station and alight at the
Possible spelling mistake found.
Parkview
This phrase/word (depending on the context) can be potentially replaced with :
stop
, on Gerald Road,
Possible spelling mistake found.
Ikoyi
.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
have always
been impressed
by the neat and hygienic state of the buses
This phrase/word is too simple and can be replaced with:
but
in the past two
You use this word too often, consider replacing it with
weeks
, this standard has declined
drastically
.
For example
, yesterday morning, on entering the bus, I
was assaulted
by a foul smell. When I complained to the driver, he said that the bus had not
been cleaned
since its last trip yesterday. This is completely unacceptable,
especially
in this COVID-19 period, where hygiene is of utmost importance.

Another issue I noticed is that your employees on ground are no longer enforcing social distance
This phrase/word (depending on the context) can be potentially replaced with :
rules
. The
This phrase/word (depending on the context) can be potentially replaced with :
government
-issued guidelines state that no passengers should stand in the buses, and buses should
This phrase/word (depending on the context) can be potentially replaced with :
only
carry a maximum 60% of their capacity, with no two
This phrase/word (depending on the context) can be potentially replaced with :
people
sitting side by side. Over the last two
You use this word too often, consider replacing it with
weeks
, these guidelines have been
This phrase/word (depending on the context) can be potentially replaced with :
ignored
. It
first
This phrase/word (depending on the context) can be potentially replaced with :
started
with selling tickets for all seats. By
Possible spelling mistake found.
monday
last
You use this word too often, consider replacing it with
week
, there were standing passengers on the bus.

These issues I have highlighted above are
This phrase/word is too simple and can be replaced with:
very
serious as they affect not
This phrase/word is too simple and can be replaced with:
just
your
This phrase/word (depending on the context) can be potentially replaced with :
company
's reputation,
This phrase/word is too simple and can be replaced with:
but
public health
as well
. I would suggest that you re-orientate your staff on the public health safety guidelines and
also
post supervisors to monitor the buses to ensure they
are maintained
and run
properly
.

The world is
still
battling with the COVID-19
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
situation and
we all
This phrase/word (depending on the context) can be potentially replaced with :
must
be responsible for each other and take the necessary precautions
This phrase/word is too simple and can be replaced with:
so
we can all survive this pandemic.

I am hopeful that you will take the necessary steps to remedy the situation.

Yours
sincerely
,

Ms. Amen
Possible spelling mistake found.
Nomayo
.
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IELTS letter There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Letter
  American English
9 paragraphs
344 words
5.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 5.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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