the letter complain the shop

I am writing to complain about the recent order I had placed on your website. Last week, I bought two cartridges from your eCommerce site. I was excited when it arrived on time. However, when open the package, I realized that the product is out of date. So, I do not know what to do with these items and hope that you will replace them. I had ordered this item for my printer because it was out of ink. When I print the document, the text on the paper is so blurry that I can't read it. Moreover, I need to print documents for my course presentation next week and could you please tell me what actions you will be taking to get this rectified. I have already sent the cartridges I have received to your company address and I expect you to replace the inkpot and give me as soon as possible. If you are out of stock, please send me a full refund through shopeepay e-wallet so that I can order from other websites. Thank you for giving your attention and I look forward to hearing from you on my inquiry letter soon. Yours faithfully,