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TASK 1: Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do

TASK 1: Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do Wy3La
Dear Sir or Madam, The cogent reason for writing you this letter is complaint about the service of your telephone company. I have begun to use your company's service recently and I have faced up a number of acute problems. I should have been informed that there are high speed of internet and more high quality of connection as opposed to other companies. Since my job connect with internet I decided to choose your company. But much to my disappointment it did not function properly when I had to use it. I can not speak normally as the conversation was interrupted very often. On the top of that your call center was always so busy that I could not get information at all. In the light of bad service of your company I could not do my work on time and I was told off by my boss several times. As a result of this I got nervous and this affected my health as well. I had big expectations from this company but unwittingly your company dashed all my hopes. That is why I would like to have some part of my money which I spent within the last month refunded. I hope that you will tackle the problem as soon as possible. With utmost respect. Yours faithfully,
Dear Sir or Madam,

The cogent reason for writing you this letter is complaint about the service of your telephone
This phrase/word (depending on the context) can be potentially replaced with :
company
.

I have begun to
This phrase/word (depending on the context) can be potentially replaced with :
use
your
This phrase/word (depending on the context) can be potentially replaced with :
company
's service recently and I have faced up a number of acute problems. I should have
been informed
that there are high speed of internet and more high quality of connection as opposed to other
You use this word too often, consider replacing it with
companies
.
“Since” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
Since
my job connect with internet I decided to choose your
You use this word too often, consider replacing it with
company
.
This phrase/word is too simple and can be replaced with:
But
much to my disappointment it did not function
properly
when I had to
This phrase/word (depending on the context) can be potentially replaced with :
use
it. I can not speak
normally
as the conversation
was interrupted
This phrase/word is too simple and can be replaced with:
very
This phrase/word is too simple and can be replaced with:
often
. On the top of that your call center was always
This phrase/word is too simple and can be replaced with:
so
busy that I could not
This phrase/word (depending on the context) can be potentially replaced with :
get
information at all. In the light of
This phrase/word (depending on the context) can be potentially replaced with :
bad
service of your
You use this word too often, consider replacing it with
company
I could not do my work on
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
time and
I was
This phrase/word (depending on the context) can be potentially replaced with :
told
off by my boss several times.
As a result
of this I
This phrase/word (depending on the context) can be potentially replaced with :
got
nervous and this
This phrase/word (depending on the context) can be potentially replaced with :
affected
my health
as well
.

I had
This phrase/word is too simple and can be replaced with:
big
expectations from this
You use this word too often, consider replacing it with
company
This phrase/word is too simple and can be replaced with:
but
unwittingly
your
You use this word too often, consider replacing it with
company
dashed all my hopes.
That is
why I would like to have
This phrase/word is too simple and can be replaced with:
some
part of my money which I spent within the last month refunded.

I hope that you will tackle the problem as
This phrase/word is too simple and can be replaced with:
soon
as possible.

With utmost respect.

Yours
faithfully
,
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IELTS letter TASK 1: Write a complaint letter to a telephone company and let them know how their services failed to fulfill your expectations. In your letter you should • introduce yourself • mention what the main problem is • and say what you want them to do

Letter
  American English
7 paragraphs
218 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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