say what the participant liked about the hotels. why there were unhappy about the food. suggest what the manager should do in the future

Dear Sir or Madam, I am writing with reference to the meeting room which I booked on behalf of the IT solution department. The conference was held last Sunday, on January 15th, at your hotel. First of all, I must mention that my colleagues and I were impressed by the professionalism of the hotel, including hygiene and cleanliness, great customer service, a large lounge area, and high-speed internet service. Furthermore, we also appreciated that the conference hall was well equipped with the latest technological amenities and spacious-comfortable seats. However, when it comes to the food, the cuisine was mediocre at best. Not only were the meat and rice undercooked, but the other dishes were also too salty to the extent that some of us suffered later stomachaches. Even worse, the appetizers and desserts were insufficient to serve all of us. Accordingly, if I may suggest improving the conditions for future meetings, more serving staff should be employed during important conferences. Moreover, it might be wise to retrain the chef and ensure that top-quality and fresh ingredients are used. If you want to discuss this matter further, please feel free to contact me. I look forward to hearing from you soon. Yours faithfully, Kyrillos Gamal