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Letter of complaint to the manager of the shop

Letter of complaint to the manager of the shop xOGl6
Dear Sir, I am writing to complain about cassette player I bought from you shop last week. However, the cassette player was supposed to be completely in working order, it didn't work and sound didn't hear the first time, I switched on the cassette player. Furthermore, when I tried to switch off the player, the wire burnt. I send the cassette player to your shop after having been assured by manager that I would be sent a refund. However, I still have not received one. As a regular customer of yours, I feel disappointed with the way I have been treated and hope that steps will be taken to rectify the situation. I trust this matter will receive your immediate attention. Yours sincerely, Mr Brown.
Dear Sir, I am writing to complain about
You use this word too often, consider replacing it with
cassette
You use this word too often, consider replacing it with
player
I
This phrase/word (depending on the context) can be potentially replaced with :
bought
from you shop last week.
However
, the
You use this word too often, consider replacing it with
cassette
You use this word too often, consider replacing it with
player
was supposed
to be completely in working order, it didn't work and sound didn't hear the
first
time, I switched on the
You use this word too often, consider replacing it with
cassette
You use this word too often, consider replacing it with
player
.
Furthermore
, when I tried to switch off the
You use this word too often, consider replacing it with
player
, the wire burnt. I
This phrase/word (depending on the context) can be potentially replaced with :
send
the
You use this word too often, consider replacing it with
cassette
You use this word too often, consider replacing it with
player
to your shop after having
been assured
by manager that I would be
This phrase/word (depending on the context) can be potentially replaced with :
sent
a refund.
However
, I
still
have not received one. As a regular customer of
You use this word too often, consider replacing it with
yours
, I feel disappointed with the way I have
been treated
and hope that steps will
be taken
to rectify the situation. I trust this matter will receive your immediate attention.
You use this word too often, consider replacing it with
Yours
sincerely
, Mr Brown.
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IELTS letter Letter of complaint to the manager of the shop

Letter
  American English
1 paragraphs
125 words
This writing has been penalized,
text can't be
less than 250 words in Task 2
and less than 150 words in Task 1
5.0
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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