Dear the manager of Lilie boutique,
I’m writing to complain about a blouse I purchased online from your shop last week.
Although, I ordered small size which supposed to fit me well, it turned out too baggy. Moreover, there is a dirt on the sleeve. I had to pay a lot of money in advance expecting to own high quality product. due to the fact that it did not meet my expectation, I refused the package right after a shipper delivered it. However, he told me he was not in charge of this problem and advised me to contact with the shop.
After that, I messaged on your page and I sent it back because one of your staff assured that I would be send a refund. However, until now, I have not received it.
As a regular customer of yours, I’m very disappointed with the item I purchased this time and the unprofessional service this time. I hope this matter will be solved as soon as possible.
Yours sincerely,
Mai
Dear the manager of
Lilie
boutique,
I’m writing to complain about a blouse I
purchased
online from your shop last week.
Although, I ordered
small
size which supposed to fit me well, it turned out too baggy.
Moreover
, there is a dirt on the sleeve. I had to pay
a lot of
money in advance expecting to
own
high quality product.
due
to the fact that it did not
meet
my expectation, I refused the package right after a shipper delivered it.
However
, he
told
me he was not in charge of this problem and advised me to contact with the shop.
After that, I messaged on your page and I
sent
it back
because
one of your staff assured that I would be
send
a refund.
However
, until
now
, I have not received it.
As a regular customer of yours, I’m
very
disappointed with the item I
purchased
this time and the unprofessional service this time. I hope this matter will
be solved
as
soon
as possible.
Yours
sincerely
,
Mai
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