Dear Sir or Madam,
This is Ajay from Milton locality. I have been a regular customer to you shop - The technology store which sells electronic and communication equipment.
Iam writing this to let you know that, I have recently purchased a cisco wireless router for my home office setup.
It was found to be faulty. I am trying to setup the device everything was working good from hardware prespective. On the contrary, It seems to be issue with software as device firmware not being upgraded and turns out to be outdated piece of code.
Let me explain the situation, This is being affecting my regular business operations. Iam unable to perform my offical tasks since network connectivity is the primary requirement for the current job as multiple applications are dependent on the same. Moreover, the current internet which will not allow to connect multiple devices as a result it had impact on productivity.
It would be great if you can replace existing device with new one as this one is covered under warranty.
As i cannot travel now due to my busy schedules, I would like to ship the device to my home address and provide support for Installation and configuration for the same.
Looking forward to hearing from you soon,
Yours faithfully,
Ajay Kumar Elgum.
Dear Sir or Madam,
This is Ajay from Milton locality. I have been a regular customer to you shop
-
The technology store which sells electronic and communication equipment.
Iam
writing this to
let
you know that, I have recently
purchased
a
cisco
wireless router for my home office setup.
It
was found
to be faulty. I am trying
to setup
the
device
everything was working
good
from hardware
prespective
.
On the contrary
, It seems to be issue with software as
device
firmware not
being upgraded
and turns out to
be outdated
piece of code.
Let
me
explain
the situation, This is being affecting my regular business operations.
Iam
unable to perform my
offical
tasks since network connectivity is the primary requirement for the
current
job as multiple applications are dependent on the same.
Moreover
, the
current
internet which will not
allow
to connect
multiple
devices
as a result
it had impact on productivity.
It would be great if you can replace existing
device
with new one as this one
is covered
under warranty.
As
i
cannot travel
now
due to my busy schedules, I would like to ship the
device
to my home address and provide support for Installation and configuration for the same.
Looking forward to hearing from you
soon
,
Yours
faithfully
,
Ajay Kumar
Elgum
.