6band
Write a letter to an online shop asking for an exchange for something you bought from them. In your letter include: - What you bought - What the problem is - Why you want an exchange Dear Sir/Madam,
I am writing to you to ask to exchange my recent online order.
Allow my to elaborate on exactly what the problem I faced with.
I purchased a cup from your web store but the cup I received is not red.
I wanted to get red one as I precised in my order, however, I got the black cup....