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complaint letter from a customer

complaint letter from a customer kgAq2

I am writing this letter to report the faulty TV that I purchased from your company on Tusday last week. I live in Woodstock and have been using and buying your products for the last 11 years. On Tuesday, the 12th June, I visited your store to purchase a TV. I bought a Toshiba LED TV which has the code 223344. On purchasing this TV, I was assured that this was the latest model model and the best there was to buy. How ever, when I got home I discovered that not only did the remote controls work but also the quality of the picture was not as good as promised, in fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am disappointed to say that this has not happened and I have received no communication since then. I am exceedingly displeased with both the quality of the product I purchased from your company as well as the poor service I have received since. I hope this problem will be resolved promptly. I expect to receive a replacement TV or have my current TV repaired but only if it could be fixed within a day. I look forward to hearing back from you immediately. Yours faithfully, Mr G Gomiashvili

I am writing this letter to report the faulty TV that I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 from your This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 on Possible spelling mistake found.Tuesday
Tusday
 last week. I This phrase/word (depending on the context) can be potentially replaced with :reside
live
 in Woodstock and have been using and buying your products for the last 11 years. On Tuesday, the 12th June, I visited your store to This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 a TV. I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 a Toshiba LED TV which has the code 223344. On purchasing this TV, I was assured
 that this was the latest Possible typo: you repeated a wordmodel
model model
 and the best there was to This phrase/word (depending on the context) can be potentially replaced with :purchase
buy
. Did you mean "however"?However
How ever
, when I This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 home I discovered that not This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 did the remote controls work This phrase/word is too simple and can be replaced with:on the contrary
but
also
 the quality of the picture was not as This phrase/word (depending on the context) can be potentially replaced with :beneficialproduct
good
 as promised, in fact it was quite blurry. I called your customer service department immediately on Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).Tuesday, and
Tuesday and
 they assured me that my TV would be replaced
 or This phrase/word (depending on the context) can be potentially replaced with :rectified
fixed
 within two days. I am disappointed
 to say that this has not happened and I have received no communication since then.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 am exceedingly
 displeased with both the quality of the product I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 from your This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
Probable usage error. Use "and" after 'both'.and
as well as
 the poor service I have received since. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 hope this problem will be resolved
promptly
. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :anticipate
expect
 to receive a replacement TV or have my This phrase/word (depending on the context) can be potentially replaced with :contemporarymodern
current
 TV repaired This phrase/word is too simple and can be replaced with:on the contrary
but
This phrase/word (depending on the context) can be potentially replaced with :exclusively
only
 if it could be This phrase/word (depending on the context) can be potentially replaced with :rectified
fixed
 within a day. Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
 look forward to hearing back from you immediately. Yours faithfully
,

Mr G Possible spelling mistake found.
Gomiashvili