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complaint letter about your hotel

complaint letter about your hotel KyQ5L
Dear Sir/Madam, I am writing this letter to express my dissatisfaction with my stay at your hotel Sheraton Grande. Unfortunately, due to the malfunctioning of the air conditioner, the three nights I spent at your hotel were quite miserable. It was 12. 30 PM when I arrived at the hotel. I wanted to rest for sometime after the tiring journey from Delhi to Chennai. When I switched on the AC, it started making some odd noise and was not working. I called reception stating the issue and they promised to fix it in 2 hours but no help arrived. I had to manage with the fan for the entire night. I chose your hotel after reading the reviews online, but much to my chagrin I realized that they were not exactly true. I would like you to refund the extra amount which I have paid for the AC room. In addition, I request you to check all the amenities before allocating room to customers. I look forward to hearing from you. Yours faithfully,
Dear Sir/Madam,

I am writing this letter to express my dissatisfaction with my stay at your
hotel
Sheraton Grande. Unfortunately, due to the malfunctioning of the air conditioner, the three nights I spent at your
hotel
were quite miserable.

It was 12. 30 PM when I arrived at the
hotel
. I wanted to rest for sometime after the tiring journey from Delhi to Chennai. When I switched on the AC, it
started
making
some
odd noise and was not working. I called reception stating the
issue and
they promised to
fix
it in 2 hours
but
no
help
arrived. I had to manage with the fan for the entire night.

I
chose your
hotel
after reading the reviews online,
but
much to my chagrin I realized that they were not exactly true.
I
would like you to refund the extra amount which I have paid for the AC room.
In addition
, I request you to
check
all the amenities
before
allocating room to customers.

I look forward to hearing from you.

Yours
faithfully
,
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IELTS letter complaint letter about your hotel

Letter
  American English
6 paragraphs
173 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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