complaint letter about a taxi driver

Dear Sir I would like to express my dissatisfy with an inexperienced driver who was on duty on Sunday. Firstly, I was late for work and I decided to use a Yandex taxi. Then I ordered a Yandex taxi, on the contrary the taxi arrived too late. Yes well I put up with it, at first the driver looked a good, smart man, he also apologized for his irresponsibility but he made numerous mistakes along the way. To be honest, even a person who has nothing to do with the profession can easily see that he is unfit for work. Firstly, this worker of yours paid no attention to the traffic lights on the road, secondly increased his speed at the intersection and endangered the life of passenger. I do not usually complain, on the contrary, as a loyal user, I hope you will be interested in my comments. It is best that you enrol this driver in training courses. If your company employees have abundance experience, I hope that in the future the users of your company will increase, and they will be satisfied with it. I would ask you to pay money for the damage inflicted. I hope you will take this points into consideration. I look forward to your reply. Your faithfully.