Search
Vocabularying
Listening
Reading
1. Academic
2. General
Writing
1. IELTSWriting Checker
2. IELTS Writing Samples
Speaking
1. Latest Topics
2. Speaking Club

Do you want to improve your writing? Try our new evaluation service and get detailed feedback.

Complain about bus service

Complain about bus service 961Ep

To whom it may concern: This letter outlines our complaints with regards to the bus service we availed for our recent excursion. The trip did not follow the advertised timeline of site visits. Instead, we left at a later time, which made the whole experience feel hurried. Furthermore, our visits to each attraction were not worthwhile since we had little time to take in everything before traveling to the following location. This was unsatisfactory since we did not get what was expected in the brochure. Furthermore, the lack of coordination between the driver and ground staff and failure to implement strict adherence to the punctuality of company employees left an unfavorable impression on us. Finally, the unprofessional attitude of the bus driver towards the questions and complaints of customers added to the problem. The company must perform an internal quality check of its employees. Timeliness should be a central driving point for employees to offer quality service to customers. In addition, workers should be taught how to be polite and accommodating. Please consider our concerns with regards to your service, as this will help everyone moving forward. Thank you, Carlo

To whom it may concern:

This letter outlines our complaints Use "in regard to", "with regard to", or more simply "regarding".in regard towith regard toregarding
with regards to
 the bus service we availed for our recent excursion.

The trip did not follow the advertised timeline of site visits. Instead
, we This phrase/word (depending on the context) can be potentially replaced with :departed
left
 at a later time, which made the whole experience feel hurried. Furthermore
, our visits to each attraction were not worthwhile since we had This phrase/word is too simple and can be replaced with:tiny
little
 time to take in everything This phrase/word is too simple and can be replaced with:previouslyprior to
before
 traveling to the following location.

This was unsatisfactory since we did not This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 what was This phrase/word (depending on the context) can be potentially replaced with :anticipated
expected
 in the brochure. Furthermore
, the lack of coordination between the driver and ground staff and failure to implement strict adherence to the punctuality of This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 employees This phrase/word (depending on the context) can be potentially replaced with :departed
left
 an unfavorable impression on us. Finally
, the unprofessional attitude of the bus driver towards the questions and complaints of customers This phrase/word (depending on the context) can be potentially replaced with :accrued
added
 to the problem.

The This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
This phrase/word (depending on the context) can be potentially replaced with :require
must
 perform an internal quality This phrase/word (depending on the context) can be potentially replaced with :monitor
check
 of its employees. Timeliness should be a central driving point for employees to offer quality service to customers. In addition
, workers should be taught
 how to be polite and accommodating.

This phrase/word (depending on the context) can be potentially replaced with :satisfy
Please
 consider our concerns Use "in regard to", "with regard to", or more simply "regarding".in regard towith regard toregarding
with regards to
 your service, as this will This phrase/word (depending on the context) can be potentially replaced with :assistassistance
help
 everyone The verb 'as' is used with an infinitive: "to move" or "move".to movemove
moving
 forward.

Thank you,

Carlo