Before flying to Wellington, the capital of New Zealand, you book a helicopter flight over the city. However, when you get there, you are told that the flight has been cancelled because of poor weather conditions, and you won’t get your money back. Not only that, but you took a four-hour bus journey to get to the heliport, and the company didn’t contact you
Before flying to Wellington, the capital of New Zealand, you book a helicopter flight over the city. However, when you get there, you are told that the flight has been cancelled because of poor weather conditions, and you won’t get your money back. Not only that, but you took a four-hour bus journey to get to the heliport, and the company didn’t contact you pKREy
Dear Sir or Madam, I am writing to complain about my helicoptering flights over the city 25 March. Before flying to Wellington the capital of New Zealand i booked a halicopter flight over the city. However when i arrived the receptionist maintained that the flight had been cancelled because of poor weather conditions and they won't get my money back. Therefore it took four- hour bus journey to get to the halicopter. Furthermore your employee was not warned me about cancellation, or put some information on their website. There was no apology at any point. I feel strongly that i deserve some compensation for this deeply unsatisfactory journey. Firstly, i suggest that your company will immediately approve the money back, as there are clearly problems. Second your company should provided a car to drive to heliport. Finally, it would be better if your staff will warn their customers about cancellation, so that other guests are not inconvenience as i was. I look forward to hearing from you. Your faithfully. Aurora.
Dear Sir or Madam, I am writing to complain about my helicoptering flights over the city 25 March.
Before
flying to Wellington the capital of New Zealand
i
booked a
halicopter
flight over the city.
However
when
i
arrived the receptionist maintained that the flight had
been cancelled
because
of poor weather
conditions and
they won't
get
my money back.
Therefore
it took four- hour bus journey to
get
to the
halicopter
.
Furthermore
your employee was not warned me about cancellation, or put
some
information on their website. There was no apology at any point. I feel
strongly
that
i
deserve
some
compensation for this
deeply
unsatisfactory journey.
Firstly
,
i
suggest that your
company
will immediately approve the money back, as there are
clearly
problems. Second your
company
should
provided
a car to drive to heliport.
Finally
, it would be better if your staff will warn their customers about cancellation,
so
that other guests are not inconvenience as
i
was. I look forward to hearing from you. Your
faithfully
. Aurora.