5.5band
Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do. Dear Sir or Madam,
I am writing this letter to express my dissatisfaction about the issue on your hotel room, which I booked before.
I think that, may be you have confuse or mistake about arrange my room, which I book last week directly. This is because I receive a different room with the one you ...