Introduction
The aim of this report is to outline the tasks and activities which I participated in, to explain any problems with the program I was involved in, and to make recommendations for two improvements for future programs.
The tasks and activities
I have worked as a receptionist in some international hotels. Besides the activity of meeting people in the building, I had many other tasks, for example calling a taxi for clients, calling a specialist in case of broking something in the rooms, or once the clients told me to remember them when the breakfast will be because they are always forgetting it.
Problems in the program
The program suffers from a number of problems. Firstly, I have learned by my own the rules, nobody told me the risks or how hardly can be this job. Also, I had to work for a week in a hotel and then I moved to another and it was hard to adjust to a place and then go to another one. Finally, the program is too serious that, in the end, you are not allowed to know other people.
Recommendations
As a first measure, I would recommend some specialists for explaining what is the program about and let the workers choose how much time do they want to work in a hotel. From the recommendations I said before, I reckon that the program must include some changes that will increase the amount of
Introduction
The aim of this report is to outline the tasks and activities which I participated in, to
explain
any problems with the
program
I
was involved
in, and to
make
recommendations for two improvements for future programs.
The tasks and activities
I have worked as a receptionist in
some
international hotels.
Besides
the activity of meeting
people
in the building, I had
many
other tasks,
for example
calling a taxi for clients, calling a specialist in case of
broking
something in the rooms, or once the clients
told
me to remember them when the breakfast will be
because
they are always forgetting it.
Problems in the program
The
program
suffers from a number of problems.
Firstly
, I have learned by my
own
the
rules
, nobody
told
me the
risks
or how hardly can be this job.
Also
, I had to work for a week in a hotel and then I
moved
to another and it was
hard
to adjust to a place and then go to another one.
Finally
, the
program
is too serious that, in the
end
, you are not
allowed
to know other
people
.
Recommendations
As a
first
measure, I would recommend
some
specialists for explaining what is the
program
about and
let
the workers choose how much time do they want to work in a hotel. From the recommendations I said
before
, I reckon that the
program
must
include
some
changes
that will increase the amount
of