RE: Invoice, remove unused fees
Dear team
With reference to the email below, and the attach invoice in relation to the unused reservation.
Kindly note that I have booked the mentioned car for 30 minutes and followed the navigation to the car to start my trip as usual.
I have searched for the car for over 18 minutes, and checked the streets and the open space parkings next to the Emirates Towers Metro Station, and wasn't able to find it.
I think the previous driver who used the car had parked it in a private parking.
When I was calling Ekar costumer service to help me locating the car, my reservation had been finished.
Therefore, I have no responsibility in this case, that the car is invisible and someone else parked it in private parking.
Kindly remove the unused fees AED8.
RE: Invoice, remove unused fees
Dear team
With reference to the email below, and the
attach
invoice in relation to the unused reservation.
Kindly note that I have booked the mentioned
car
for 30 minutes and followed the navigation to the
car
to
start
my trip as usual.
I have searched for the
car
for over 18 minutes, and
checked
the streets and the open space
parkings
next
to the Emirates Towers Metro Station, and wasn't able to find it.
I
think
the previous driver who
used
the
car
had parked it in a private parking.
When I was calling
Ekar
costumer service to
help
me
locating
the
car
, my reservation had
been finished
.
Therefore
, I have no responsibility
in this case
, that the
car
is invisible and someone else parked it in private parking.
Kindly remove the unused fees AED8.