In many countries, online shopping has experienced an unstoppable rise of popularity and eclipsed in-store
shopping. I believe the trend has both pros and cons, which will be analysed in this essay.
The negative impacts of shopping online have been much discussed. To begin with, as online customers cannot
touch and feel the product physically before making the buying decision, the delivered item may not match their
expectations. This may result in customers’ frustration as their time and money are wasted on something they
are not satisfied with. Moreover, when people place orders and complete their payment online/complete their
online transactions, they run the risk of being victimised by computer crimes, such as ID theft. As a sad truth,
e-commerce has been a breeding ground for hi-tech crimes as not every online customer knows how to protect
their personal information. In addition, now that the process of buying things online is eased, many fail to resist the
temptation to buy more. This not only creates a financial burden on an individual but also add a significant
pressure on the environment, taking into account/considering the staggering volumes of waste produced every
day.
Despite the disadvantages, online shopping has its unique advantages. Firstly, shopping online helps save people’s
time and efforts as they have things delivered to door without having to move away from their desks. Secondly,
this trend helps promote international trade as goods and services are now enabled to move transnationally. On
a smaller scale, the trend is good for small businesses and sole traders as they can set up a business and start
making profit without spending too much on rents or staffing. Last but not least, as brands compete to win
customers’ hearts online, customers can enjoy much more freedom of choice. This helps create smarter
consumers and inspire companies to strive for better products and services.
In the end, the above analyses show that shopping online has both pros and cons; however, I believe it is an
inevitable trend given the fast- paced development of e-commerce.
In
many
countries,
online
shopping
has experienced an unstoppable rise of popularity and eclipsed in-store
shopping. I believe the
trend
has both pros and cons, which will be
analysed
in this essay.
The
negative
impacts of
shopping
online
have been much discussed. To
begin
with, as
online
customers
cannot
touch and feel the product
physically
before
making the buying decision, the delivered item may not match their
expectations. This may result in
customers’
frustration as their time and money
are wasted
on something they
are not satisfied with.
Moreover
, when
people
place orders and complete their payment online/complete their
online transactions, they run the
risk
of being
victimised
by computer crimes, such as ID theft. As a sad truth,
e-commerce has been a breeding ground for hi-tech crimes as not every
online
customer
knows how to protect
their personal information.
In addition
,
now
that the process of buying things
online
is
eased
,
many fail
to resist the
temptation to
buy
more. This not
only
creates a financial burden on an individual
but
also
add
a significant
pressure on the environment, taking into account/considering the staggering volumes of waste produced every
day.
Despite the disadvantages,
online
shopping
has its unique advantages.
Firstly
,
shopping
online
helps
save
people
’s
time and efforts as they have things delivered to door without having to
move
away from their desks.
Secondly
,
this
trend
helps
promote international trade as
goods
and services are
now
enabled to
move
transnationally
. On
a smaller scale, the
trend
is
good
for
small
businesses and sole traders as they can set up a business and
start
making profit without spending too much on rents or staffing. Last
but
not least, as brands compete to win
customers’ hearts
online
,
customers
can enjoy much more freedom of choice. This
helps
create smarter
consumers and inspire
companies
to strive for better products and services.
In the
end
, the above analyses
show
that
shopping
online
has both pros and cons;
however
, I believe it is an
inevitable
trend
given
the
fast
- paced development of e-commerce.