In the recent years, more and more young Filipinos living in the cities has turned to BPOs for their career. They occupy a central role in the economy of Philippines cities nowadays.
From individual reasons to private entities government motivations, there are many reasons explaining why an increasing number of Filipinos are working in BPOs.
The first reason is the reason for the very presence of BPO companies in the Philippines: foreign companies and in particular North American companies finds avantages in developping BPOs in Philippines. American companies can find in the Philippines a cheap labor force with the minimum salary being only about 10 US$ per day in Metro Manila. Through the many Special Economic Zones, they also pay only very few taxes. Another advantage when it comes to recruit employees for call centers is the high proficiency in English of Filipino people due to the fact that English is both an official language and the main language of instruction from elementary school to college.
The next reason is that the governement find a solution to employment through the BPOs. With almost no industry and a declining agriculture, the governement has to find ways to cope with unemployment. The primary way is to send Filipinos abroad to work as OFWs in various fields such as construction and nursing. This way is not recent as it already started in the 70s under the Marcos dictatorship. With an economy focusing on tertiary sector, the BPOs are ideal to provide more jobs. Through the PEZA (Why are many Filipinos working in BPO companies? ), the government can offer many advantages to foreign companies that want to establish a branch in the Philippines.
The final reason consist on explaining the reason why people, individually, choose to work in BPOs. First the requirement for admission are not too demanding: good English communication skills and a degree in IT or communication is enough. Then, the salary is much higher than in retails and other service employment. Working for a foreign company also gives a nice social status.
BPO finds a particular place in Philippines economy because they offer an improvement for the middle class while serving the interest of both the government and foreign companies. But foreign companies could decide to stop investing in BPOs using more and more intelligent AI operated chat bots instead of traditional call centers. This situation would further accentuate the employment crisis in the Philippines.
In the recent years, more and more young Filipinos living in the cities has turned to
BPOs
for their career. They occupy a central role in the economy of Philippines cities nowadays.
From individual
reasons
to private
entities
government
motivations, there are
many
reasons
explaining why an increasing number of Filipinos are working in
BPOs
.
The
first
reason
is the
reason
for the
very
presence of BPO
companies
in the Philippines:
foreign
companies
and
in particular
North American
companies
finds
avantages
in
developping
BPOs
in Philippines
. American
companies
can
find
in the Philippines a
cheap
labor force with the minimum salary being
only
about 10 US$ per day in Metro Manila. Through the
many
Special Economic Zones, they
also
pay
only
very
few taxes. Another advantage when it
comes
to recruit employees for call centers is the high proficiency in English of Filipino
people
due to the fact that English is both an official language and the main language of instruction from elementary school to college.
The
next
reason
is that the
governement
find
a solution to employment through the
BPOs
. With almost no industry and a declining agriculture, the
governement
has to
find
ways to cope with unemployment. The primary way is to
send
Filipinos abroad to work as
OFWs
in various fields such as construction and nursing. This way is not recent as it already
started
in the 70s under the Marcos dictatorship. With an economy focusing on tertiary sector, the
BPOs
are ideal to provide more jobs. Through the
PEZA
(Why are
many
Filipinos working in BPO
companies
?
)
, the
government
can offer
many
advantages to
foreign
companies
that want to establish a branch in the Philippines.
The final
reason
consist on explaining the
reason
why
people
,
individually
, choose to work in
BPOs
.
First
the requirement for admission are not too demanding:
good
English communication
skills
and a degree in IT or communication is
enough
. Then, the salary is much higher than in retails and other service employment. Working for a
foreign
company
also
gives a nice social status.
BPO
finds
a particular place in Philippines economy
because
they offer an improvement for the middle
class
while serving the interest of both the
government
and
foreign
companies
.
But
foreign
companies
could decide to
stop
investing in
BPOs
using more and more intelligent AI operated chat bots
instead
of traditional call centers. This situation would
further
accentuate the employment crisis in the Philippines.