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DEMANDS-ABILITIES MISFIT TOWARDS CREATIVITY: THE ROLE OF EXPERIENCE TENSIONS AND PARADOX MINDSET AS MEDIATOR (A LITERATURE STUDY)

The level of creativity of workers in Indonesia is the lowest among countries in the world (kata data. co, 2015). The Global Competitive Index (GCI) 4. 0 in 2019 places Indonesia in 4th place among countries in ASEAN. The level of creativity in Indonesia is limited (37. 7) placing Indonesia in 74th place in the world. This survey was conducted based on several criteria, one of which refers to creativity. Forbes (2019) showing that 76% of respondents stated that companies that invest in creativity cause workers to feel happy. Creativity has been paid attention to for over the last decade. Numerous research related to creativity has been conducted as the main focus of studies (Yang, Liu, & Gu, 2017; Liden et al. , 2014; Chen & Zhang, 2017). Those studies emphasize the role of creativity in exercise creative approaches and take on greater responsibilities at work. Creativity affects on several desired outcomes such as engagement (Liden et al. , 2015) and performance (Ismail, Iqbal, & Nasr, 2019). Furthermore, creativity has been investigated in two main aspects. First individual ability (Miron-Spektor, 2018), secondly organizational support (Ibrahim, Isab, & Shahbudin, 2015). As creativity contributes to developing workers' careers, the development of it is becoming crucial. It is because creativity help employees to survive and thrive while they experience hard and demanding tasks. Surprisingly, very few studies have examined that creativity raise in demanding circumstances. To the best of our knowledge, no previous studies have investigated the role of creativity in the relationship with demanding tasks. Identifying such factors that influence creativity will help further understanding and contribute to enhancing job performance in the workplace. Recently, other factors have presented their theoretical significance and the potential substantial influence on creativity. Those factors include a paradox mindset (Miron-Spektor, 2011), experience tensions (Smith, 2012), and demands-abilities misfit (Edwards, 1998). A paradox mindset is an individual effort to embrace the discomfort that occurs due to tensions, proactively fighting, and being comfortable with the tensions they experience (Miron-Spektor et al. , 2018). The selection of creativity as the dependent variable is based on future work directions from several previous studies. Miron-spektor (2011) examines creativity as one of the important things one possesses to be successful in a career in an organization. Leung et al (2018) argued that organizations need creative employees as they can integrate different demands on work simultaneously. Also, creativity is needed as a solution to an increasingly complex and ambiguous environment so that it can adjust to conflicting demands. Employee's reactions to such contradictory demands are varied. It depends on the chosen mindset approach, dilemma or paradox mindset. While the dilemma mindset hinders employees from being creative, the paradox mindset embraces the tension and benefits from them to perform creative tasks. A paradox mindset increases employee creativity due to the role of new perspectives and ways of solving problems at hand, which can ultimately increase creativity (Miron-Spektor, 2011). Based on the results of research by Miron-Spektor (2011), a paradox mindset effectively helps a person in creating creativity. This is because a paradox mindset will provide new perspectives that affect the way a person perceives situations, looks for information and makes decisions in his work (Smith & Tushman, 2005). Paradox mindset helps a person to increase the willingness and ability to tolerate different perspectives by generating linkages (relationships) between these perspectives (Miron-Spektor, 2011). One with a paradox mindset can find relationships between conflicting choices and generate new ideas or frameworks. The above indicates that employees with a paradox mindset tend to adopt both/and think rather than either/or thinking (Lewis, 2011). "Both / and" thinking is a form of paradox mindset in embracing conflicting demands that result in better innovation, performance, and creativity (Miron-Spektor et al. , 2011). Meanwhile, either/or thinking is thinking by prioritizing only one option (unable to accommodate the two existing options) (Gaim, 2016). One adoption of a paradox mindset raises as tension rife in the workplace (Zheng et al, 2018). Such conditions may result in feelings of discomfort so that new ideas or perspectives are halted to accommodate existing demands. Although experience tensions can increase creativity (Lewis, 2011), the influence between experience tensions and creativity is indirect. Experience tensions are contradictory demands, goals, interests, and perspectives at work (Miron-Spektor, Ingram, Keller, Smith, & Lewis, 2018). Zheng (2018) argued that when experiencing tension, one will focus on one choice. It indicates that the demands on another option are not fulfilled and accommodated at the same time. As a result, feelings of anxiety and discomfort results in degrading the level of creativity (Miron-Spektor et al. , 2018). Interestingly, the above situation may be halted by adopting a paradox lens on facing the rife of conflicted yet interrelated demands. Such the ability helps employees accept their conflicts and strive to use them as opportunities to grow when challenges arising (Schad, 2016. Thus, it is crucial to managing tension so that one can accept, differentiate, and integrate the two demands to produce creativity (Smith, 2012). Another factor that influences creativity is demands-abilities (D-A misfit). D-A misfit is a mismatch between environmental demands and one's abilities. Demands refer to both the quantitative and qualitative requirements expected of the person. This can be objective (ex. speed of work, length of working days) or socially constructed (ex. group norms) (Edwards, 1996). Abilities include skills, knowledge, time, and energy that a person uses to meet environmental demands. D-A misfit affects creativity when a person feels that the pressure between demands and abilities cause tension or discomfort in working (Edwards, 1996). In this situation, creativity can only occur when a person rises from discomfort and embraces these demands with a mindset that proactively embraces the demands (paradox mindset) to realize creativity (Schad, 2016). Heidrick and Struggles (2015) found that competing demands are the biggest challenges facing organizations in this era. Competing demands are contradictory, simultaneous, and related in an organization to individuals (Gaim, 2016). With the rapid development of the organizational paradox theory, tensions can be interpreted and managed potentially (Lewis, 2000). Tension is the form of conflicts, demands, interests, and different perspectives in an organization (Smith & Lewis, 2011). According to Park (2012), tension is affected by demands-abilities misfit faced by employees. Some people see tensions as a dilemma, but on the other hand, some people accept and embrace tensions as natural and persistent in dealing with them (Miron-Spektor, 2018). By having a paradox mindset, employees can embrace and interpret tensions as something natural and persistent that creates creativity (Miron-Spektor et al. , 2018). Creativity arises when there is an ability to accept, differentiate, and integrate two different but related demands (Smith, 2012). Several empirical studies focus mostly on investigating and responding to paradoxes at the organizational level (Raisch, 2017) and a paradox in creating innovation at the top management level (Smith & Tushman, 2005). However, studies on paradox at the individual level (micro-foundation) are still limited (Miron-Spektor et al. , 2018). It is interesting to focus on as people's responses to the tension can be different. This study aims to determine the relationship between variables based on literature analysis related to variables: demands-abilities misfit for creativity with several mediating variables (experience tensions, paradox mindset) based on previous research. The state of the art of this research lies in combining the theory of D-A misfits, experience tensions, a paradox of mindset, and creativity. This study will help further in increasing our understanding and knowledge so that contribute to research and practice in this field. On the former, identifying important mediators between D-A misfit and creativity would help to develop a comprehensive and sound conceptual model that serves in leading future empirical research. In terms of implications for management, the results of this study may help employees gain a better understanding of conflicting demands as a means to enhance creativity at the workplace. In particular, the results of the study confirm the importance of paradox mindset as the mediator that would inform managers about the essential role of fostering paradox mindset at work. Despite the popularity of the concept of paradox mindset and the increasing number of studies in the creativity domain over the last decade, it has not received adequate research attention on the micro foundation level (Miron-Spektor et al. , 2018).
The
level
of creativity of workers in Indonesia is the lowest among countries in the world (
kata
data.
co
, 2015). The Global Competitive Index (GCI) 4. 0 in 2019 places Indonesia in 4th place among countries in ASEAN. The
level
of creativity in Indonesia
is limited
(37. 7) placing Indonesia in 74th place in the world. This survey
was conducted
based on several criteria, one of which refers to creativity. Forbes (2019) showing that 76% of respondents stated that
companies
that invest in creativity cause workers to feel happy.

Creativity has
been paid
attention to for over the last decade. Numerous
research
related
to creativity has
been conducted
as the main
focus
of
studies
(Yang, Liu, &
Gu
, 2017;
Liden
et al.
,
2014; Chen & Zhang, 2017). Those
studies
emphasize the
role
of creativity in exercise
creative
approaches and take on greater responsibilities at
work
. Creativity affects on several desired outcomes such as engagement (
Liden
et al.
,
2015) and performance (Ismail, Iqbal, &
Nasr
, 2019).
Furthermore
, creativity has
been investigated
in two main aspects.
First
individual
ability
(
Miron-Spektor
, 2018),
secondly
organizational support (Ibrahim,
Isab
, &
Shahbudin
, 2015).

As creativity contributes to developing workers' careers, the development of it is becoming crucial. It is
because
creativity
help
employees
to survive and thrive while they
experience
hard
and demanding tasks.
Surprisingly
,
very
few
studies
have examined that creativity raise in demanding circumstances. To the best of our knowledge, no previous
studies
have investigated the
role
of creativity in the
relationship
with demanding tasks. Identifying such
factors
that
influence
creativity will
help
further
understanding and contribute to enhancing job performance in the workplace.

Recently, other
factors
have presented their theoretical significance and the potential substantial
influence
on creativity. Those
factors
include a
paradox
mindset
(
Miron-Spektor
, 2011),
experience
tensions
(Smith
, 2012), and demands-abilities
misfit
(Edwards, 1998). A
paradox
mindset
is an
individual
effort to
embrace
the
discomfort
that occurs due to
tensions
,
proactively
fighting, and being comfortable with the
tensions
they
experience
(
Miron-Spektor
et al.
,
2018).

The selection of creativity as the dependent
variable
is based
on future
work
directions from several previous
studies
.
Miron-spektor
(2011) examines creativity as one of the
important
things one possesses to be successful in a career in an
organization
.
Leung
et al
(2018) argued that
organizations
need
creative
employees
as they can integrate
different
demands
on
work
simultaneously
.
Also
, creativity
is needed
as a solution to an
increasingly
complex and ambiguous environment
so
that it can adjust to
conflicting
demands
. Employee's reactions to such contradictory
demands
are varied
. It depends on the chosen
mindset
approach, dilemma or
paradox
mindset
. While the dilemma
mindset
hinders
employees
from being
creative
, the
paradox
mindset
embraces
the
tension
and benefits from them to perform
creative
tasks.

A
paradox
mindset
increases
employee
creativity due to the
role
of
new
perspectives
and ways of solving problems at hand, which can
ultimately
increase
creativity (
Miron-Spektor
, 2011). Based on the
results
of
research
by
Miron-Spektor
(2011), a
paradox
mindset
effectively
helps
a
person
in creating creativity. This is
because
a
paradox
mindset
will provide
new
perspectives
that affect the way a
person
perceives situations, looks for information and
makes
decisions in his
work
(Smith
&
Tushman
, 2005).
Paradox
mindset
helps
a
person
to
increase
the willingness and
ability
to tolerate
different
perspectives
by generating linkages
(relationships)
between these
perspectives
(
Miron-Spektor
, 2011). One with a
paradox
mindset
can find
relationships
between
conflicting
choices and generate
new
ideas
or frameworks.

The above indicates that
employees
with a
paradox
mindset
tend to adopt both/and
think
rather
than either/or
thinking
(Lewis, 2011).
"
Both / and
"
thinking
is a form of
paradox
mindset
in embracing
conflicting
demands
that
result
in better innovation, performance, and creativity (
Miron-Spektor
et al.
,
2011). Meanwhile, either/or
thinking
is
thinking
by prioritizing
only
one option (unable to accommodate the two existing options) (
Gaim
, 2016). One adoption of a
paradox
mindset
raises as
tension
rife in the workplace (Zheng
et al
, 2018). Such conditions may
result
in feelings of
discomfort
so
that
new
ideas
or
perspectives
are halted
to accommodate existing
demands
. Although
experience
tensions
can
increase
creativity (Lewis, 2011), the
influence
between
experience
tensions
and creativity is indirect.

Experience
tensions
are contradictory
demands
, goals, interests, and
perspectives
at
work
(
Miron-Spektor
, Ingram, Keller,
Smith
, & Lewis, 2018). Zheng (2018) argued that when experiencing
tension
, one will
focus
on one choice. It indicates that the
demands
on another option are not fulfilled and accommodated at the same time. As a
result
, feelings of anxiety and
discomfort
results
in degrading the
level
of creativity (
Miron-Spektor
et al.
,
2018).
Interestingly
, the above situation may
be halted
by adopting a
paradox
lens on facing the
rife
of conflicted
yet
interrelated
demands
. Such the
ability
helps
employees
accept
their
conflicts
and strive to
use
them as opportunities to grow when challenges arising
(
Schad
, 2016.
Thus
, it is crucial to
managing
tension
so
that one can
accept
, differentiate, and integrate the two
demands
to produce creativity
(Smith
, 2012).

Another
factor
that
influences
creativity is demands-abilities (D-A
misfit)
. D-A
misfit
is a mismatch between environmental
demands
and one's
abilities
.
Demands
refer to both the quantitative and qualitative requirements
expected
of the
person
. This can be objective (ex. speed of
work
, length of working days) or
socially
constructed (ex. group norms) (Edwards, 1996).
Abilities
include
skills
, knowledge, time, and energy that a
person
uses
to
meet
environmental
demands
. D-A
misfit
affects creativity when a
person
feels that the pressure between
demands
and
abilities
cause
tension
or
discomfort
in working (Edwards, 1996). In this situation, creativity can
only
occur when a
person
rises from
discomfort
and
embraces
these
demands
with a
mindset
that
proactively
embraces
the
demands
(paradox
mindset)
to realize creativity (
Schad
, 2016).

Heidrick
and Struggles (2015) found that competing
demands
are the biggest challenges facing
organizations
in this era. Competing
demands
are contradictory, simultaneous, and
related
in an
organization
to
individuals
(
Gaim
, 2016). With the rapid development of the organizational
paradox
theory,
tensions
can
be interpreted
and managed
potentially
(Lewis, 2000).
Tension
is the form of conflicts,
demands
, interests, and
different
perspectives
in an
organization
(Smith
& Lewis, 2011). According to Park (2012),
tension
is
affected
by demands-abilities
misfit
faced by
employees
.
Some
people
see
tensions
as a dilemma,
but
on the other hand
,
some
people
accept
and
embrace
tensions
as natural and persistent in dealing with them (
Miron-Spektor
, 2018). By having a
paradox
mindset
,
employees
can
embrace
and interpret
tensions
as something natural and persistent that creates creativity (
Miron-Spektor
et al.
,
2018). Creativity arises when there is an
ability
to
accept
, differentiate, and integrate two
different
but
related
demands
(Smith
, 2012).

Several empirical
studies
focus
mostly
on investigating and responding to
paradoxes
at the organizational
level
(
Raisch
, 2017) and a
paradox
in creating innovation at the top management
level
(Smith
&
Tushman
, 2005).
However
,
studies
on
paradox
at the
individual
level
(micro-foundation) are
still
limited (
Miron-Spektor
et al.
,
2018). It is interesting to
focus
on as
people
's responses to the
tension
can be
different
.

This
study
aims to determine the
relationship
between variables based on literature analysis
related
to variables: demands-abilities
misfit
for creativity with several mediating variables
(experience
tensions
,
paradox
mindset)
based on previous
research
. The state of the art of this
research
lies in combining the theory of D-A
misfits
,
experience
tensions
, a
paradox
of
mindset
, and creativity. This
study
will
help
further
in increasing our understanding and knowledge
so
that contribute to
research
and practice in this field. On the former, identifying
important
mediators between D-A
misfit
and creativity would
help
to develop a comprehensive and sound conceptual model that serves in leading future empirical
research
. In terms of implications for management, the
results
of this
study
may
help
employees
gain a better understanding of
conflicting
demands
as a means to enhance creativity at the workplace.
In particular
, the
results
of the
study
confirm the importance of
paradox
mindset
as the mediator that would inform managers about the essential
role
of fostering
paradox
mindset
at
work
. Despite the popularity of the concept of
paradox
mindset
and the increasing number of
studies
in the creativity domain over the last decade, it has not received adequate
research
attention on the micro foundation
level
(
Miron-Spektor
et al.
,
2018).
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IELTS essay DEMANDS-ABILITIES MISFIT TOWARDS CREATIVITY: THE ROLE OF EXPERIENCE TENSIONS AND PARADOX MINDSET AS MEDIATOR (A LITERATURE STUDY)

Essay
  American English
12 paragraphs
1372 words
5.5
Overall Band Score
Coherence and Cohesion: 5.5
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Lexical Resource: 5.0
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Grammatical Range: 6.5
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