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The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.

The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010. Qlnl9

The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010. It is clear that overall customer satisfaction increased considerably from 2005 to 2010. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2010. Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its customer service as excellent, but this figure rose to 28% in 2010. Furthermore, while only 14% of guests described customer service in the hotel as good in 2005, almost three times as many people gave this rating five years later. With regard to negative feedback, the proportion of guests who considered the hotel’s customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’ ratings in 2010 reflects the fact that more people gave positive responses to the survey in that year.

The pie charts compare visitors’ responses to a survey about customer

This sentence does not start with an uppercase letterService
service
 at the Parkway You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
Hotel
 in 2005 and in 2010.

It is This phrase/word (depending on the context) can be potentially replaced with :apparent
clear
 that overall
You use this word too often, consider replacing it withclientconsumerpatronpurchaser
customer
 satisfaction increased considerably
 from

2005 to 2010. While most You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel
 guests rated You use this word too often, consider replacing it withclientconsumerpatronpurchaser
customer
You use this word too often, consider replacing it withdutyuseofficebusinesssupplyassistance
service
Please add a punctuation mark at the end of paragraphas.as!as?as:as,as;
as


satisfactory or poor in 2005, a This phrase/word (depending on the context) can be potentially replaced with :apparent
clear
 majority This phrase/word (depending on the context) can be potentially replaced with :characterizedportrayed
described
 the You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel’s
 service

This sentence does not start with an uppercase letterAs
as
This phrase/word (depending on the context) can be potentially replaced with :beneficialproduct
good
 or excellent in 2010.

Looking at the This phrase/word is too simple and can be replaced with:beneficial
positive
 responses first
, in 2005 You use this word too often, consider replacing it withalone
only
 5% of the hotel’s

visitors rated its You use this word too often, consider replacing it withclientconsumerpatronpurchaser
customer
You use this word too often, consider replacing it withdutyuseofficebusinesssupplyassistance
service
 as excellent, This phrase/word is too simple and can be replaced with:on the contrary
but
 this figure rose to 28%

This sentence does not start with an uppercase letterIn
in
 2010. Furthermore
, while You use this word too often, consider replacing it withalone
only
 14% of guests This phrase/word (depending on the context) can be potentially replaced with :characterizedportrayed
described
 customer

service in the You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel
 as This phrase/word (depending on the context) can be potentially replaced with :beneficialproduct
good
 in 2005, almost three times as This phrase/word is too simple and can be replaced with:a plethora ofa number ofnumerous
many
This phrase/word (depending on the context) can be potentially replaced with :individualsnationsociety
people


This sentence does not start with an uppercase letterGave
gave
 this rating five years later.

With regard to This phrase/word is too simple and can be replaced with:adverse
negative
 feedback, the proportion of guests who

considered the You use this word too often, consider replacing it withtavernhousemotelresortinnlodging
hotel’s
You use this word too often, consider replacing it withclientconsumerpatronpurchaser
customer
You use this word too often, consider replacing it withdutyuseofficebusinesssupplyassistance
service
 to be poor fell from 21% in 2005

This sentence does not start with an uppercase letterTo
to
You use this word too often, consider replacing it withalone
only
 12% in 2010. Similarly
, the proportion of This phrase/word (depending on the context) can be potentially replaced with :individualsnationsociety
people
 who This phrase/word (depending on the context) can be potentially replaced with :reckonedassumedbelievedconsidered
thought


customer You use this word too often, consider replacing it withdutyuseofficebusinesssupplyassistance
service
 was This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 poor dropped from 15% to You use this word too often, consider replacing it withalone
only
 4% over the

5-year period. Finally
, a fall in the number of ‘satisfactory’ ratings in 2010

reflects the fact that more This phrase/word (depending on the context) can be potentially replaced with :individualsnationsociety
people
 gave This phrase/word is too simple and can be replaced with:beneficial
positive
 responses to the survey

This sentence does not start with an uppercase letterIn
in
 that year. 