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The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.

The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010. Qlnl9
The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010. It is clear that overall customer satisfaction increased considerably from 2005 to 2010. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2010. Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its customer service as excellent, but this figure rose to 28% in 2010. Furthermore, while only 14% of guests described customer service in the hotel as good in 2005, almost three times as many people gave this rating five years later. With regard to negative feedback, the proportion of guests who considered the hotel’s customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’ ratings in 2010 reflects the fact that more people gave positive responses to the survey in that year.
The pie charts compare visitors’ responses to a survey about customer

This sentence does not start with an uppercase letter
service
at the Parkway
You use this word too often, consider replacing it with
Hotel
in 2005 and in 2010.

It is
This phrase/word (depending on the context) can be potentially replaced with :
clear
that
overall
You use this word too often, consider replacing it with
customer
satisfaction increased
considerably
from

2005 to 2010. While most
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hotel
guests rated
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
Please add a punctuation mark at the end of paragraph
as


satisfactory or poor in 2005, a
This phrase/word (depending on the context) can be potentially replaced with :
clear
majority
This phrase/word (depending on the context) can be potentially replaced with :
described
the
You use this word too often, consider replacing it with
hotel’s
service

This sentence does not start with an uppercase letter
as
This phrase/word (depending on the context) can be potentially replaced with :
good
or excellent in 2010.

Looking at the
This phrase/word is too simple and can be replaced with:
positive
responses
first
, in 2005
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only
5% of the hotel’s

visitors rated its
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
as excellent,
This phrase/word is too simple and can be replaced with:
but
this figure rose to 28%

This sentence does not start with an uppercase letter
in
2010.
Furthermore
, while
You use this word too often, consider replacing it with
only
14% of guests
This phrase/word (depending on the context) can be potentially replaced with :
described
customer

service in the
You use this word too often, consider replacing it with
hotel
as
This phrase/word (depending on the context) can be potentially replaced with :
good
in 2005, almost three times as
This phrase/word is too simple and can be replaced with:
many
This phrase/word (depending on the context) can be potentially replaced with :
people


This sentence does not start with an uppercase letter
gave
this rating five years later.

With regard to
This phrase/word is too simple and can be replaced with:
negative
feedback, the proportion of guests who

considered the
You use this word too often, consider replacing it with
hotel’s
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
to be poor fell from 21% in 2005

This sentence does not start with an uppercase letter
to
You use this word too often, consider replacing it with
only
12% in 2010.
Similarly
, the proportion of
This phrase/word (depending on the context) can be potentially replaced with :
people
who
This phrase/word (depending on the context) can be potentially replaced with :
thought


customer
You use this word too often, consider replacing it with
service
was
This phrase/word is too simple and can be replaced with:
very
poor dropped from 15% to
You use this word too often, consider replacing it with
only
4% over the

5-year period.
Finally
, a fall in the number of ‘satisfactory’ ratings in 2010

reflects the fact that more
This phrase/word (depending on the context) can be potentially replaced with :
people
gave
This phrase/word is too simple and can be replaced with:
positive
responses to the survey

This sentence does not start with an uppercase letter
in
that year.
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IELTS academic The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.

Academic
  American English
18 paragraphs
192 words
5.5
Overall Band Score
Coherence and Cohesion: 5.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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