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The pie charts compare the customer satisfaction from Parkway Hotel’s services in five different grade in 2005 and 2010.

The pie charts compare the customer satisfaction from Parkway Hotel’s services in five different grade in 2005 and 2010. Overall, the satisfaction of customer service increased gradually from 2005 to 2010. While most hotel guests rated the hotel’s customer service as satisfactory or poor in 2005, the majority of guests rated it as good and excellent in 2010. Looking at the detail, in 2005 people rated customer services as excellent at 5 percentage while in 2010 this figure reached 28%. Furthermore, customers described services in the hotel as good around 14% in 2005 but then went up almost three times in 2010. By the way, it has some negative feedback. The proportion of customers who described hotel service’s very poor accounted for 15% in 2005, but then this rate decreased around one-third of 4% in 2010. Besides, the proportion of saying poor fell from 21% to 12% over the five-year period.
The pie charts compare the
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customer
satisfaction from Parkway
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Hotel’s
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services
in five
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different
grade in 2005 and 2010.

Overall
, the satisfaction of
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customer
You use this word too often, consider replacing it with
service
increased
gradually
from 2005 to 2010. While most
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hotel
guests rated the
You use this word too often, consider replacing it with
hotel’s
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customer
You use this word too often, consider replacing it with
service
as satisfactory or poor in 2005, the majority of guests rated it as
This phrase/word (depending on the context) can be potentially replaced with :
good
and excellent in 2010.

Looking at the detail, in 2005
This phrase/word (depending on the context) can be potentially replaced with :
people
rated
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customer
You use this word too often, consider replacing it with
services
as excellent at 5 percentage while in 2010 this figure reached 28%.
Furthermore
,
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customers
This phrase/word (depending on the context) can be potentially replaced with :
described
You use this word too often, consider replacing it with
services
in the
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hotel
as
This phrase/word (depending on the context) can be potentially replaced with :
good
around 14% in 2005
This phrase/word is too simple and can be replaced with:
but
then went up almost three times in 2010.

By the way, it has
This phrase/word is too simple and can be replaced with:
some
This phrase/word is too simple and can be replaced with:
negative
feedback. The proportion of
You use this word too often, consider replacing it with
customers
who
This phrase/word (depending on the context) can be potentially replaced with :
described
You use this word too often, consider replacing it with
hotel
You use this word too often, consider replacing it with
service’s
This phrase/word is too simple and can be replaced with:
very
poor accounted for 15% in 2005,
This phrase/word is too simple and can be replaced with:
but
then this rate decreased around one-third of 4% in 2010.
Besides
, the proportion of saying poor fell from 21% to 12% over the five-year period.
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IELTS academic The pie charts compare the customer satisfaction from Parkway Hotel’s services in five different grade in 2005 and 2010.

Academic
  American English
4 paragraphs
151 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
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    One main idea per paragraph
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    Include an introduction and conclusion
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    Vary your linking phrases using synonyms
Lexical Resource: 5.5
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  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
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    Present relevant ideas
  • Fully explain these ideas
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    Support ideas with relevant, specific examples
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