The rendered charts demonstrate the information about the level of contentment among customer with nation's major airlines as well as with specific aspects of the flight flying experience in the US during 1999, 2000 and 2007. Overall, it can be clearly seen that the level of satisfaction followed an upward trend regarding airlines and these customers satisfied mostly with the courtesy of flight attendants. According to charts, a significant proportion of purchases were satisfied with the working of airline and merely 32% masses show their dissatisfaction. Among the contended customers near about similar percentage of buyers were satisfied with the courtesy of check in/gate agents and flight attendants (around 85%); however, the proportion of masses by whom satisfaction was shown in term of price of tickets was near by 45%, the figure for 1999. In the year 2000, contentment level arrived at 69% after following a rise of 4% and for flying experience, the case was almost as identical as it was in 1999. Moving further, solely 24% customer were dissatisfied with airlines which was much lower than satisfactory level of purchases during 2007. After following a rise of 5% satisfaction level for price of tickets and schedules was reached 66% from 45%. Interestingly, the percentage of contented customers towards courtesy of flight attendants remained almost similar from 1999 to 2007.
The rendered charts demonstrate the information about the
level
of contentment among
customer
with nation's major airlines
as well
as with specific aspects of the
flight
flying experience in the US during 1999, 2000 and 2007.
Overall
, it can be
clearly
seen
that the
level
of satisfaction followed an upward trend regarding airlines and these
customers
satisfied
mostly
with the courtesy of
flight
attendants. According to charts, a significant proportion of
purchases
were satisfied
with the working of airline and
merely
32% masses
show
their dissatisfaction. Among the contended
customers
near about similar percentage of buyers
were satisfied
with the courtesy of
check
in/gate agents and
flight
attendants (around 85%);
however
, the proportion of masses by whom satisfaction
was shown
in term of price of tickets was
near by
45%, the figure for 1999. In the year 2000, contentment
level
arrived at 69% after following a rise of 4% and for flying experience, the case was almost as identical as it was in 1999. Moving
further
,
solely
24%
customer
were dissatisfied
with airlines which was much lower than satisfactory
level
of
purchases
during 2007. After following a rise of 5% satisfaction
level
for price of tickets and schedules
was reached
66% from 45%.
Interestingly
, the percentage of contented
customers
towards courtesy of
flight
attendants remained almost similar from 1999 to 2007.