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The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. RQ68
The two given bar charts represent responses from 100 customers who visited Parkway Hotel about how satisfied when they enjoyed hotel's service in five difference state of happiness in 2005 and 2010. Overall, over a half of the surveyed people were satisfied in customer services in both the given years while the better comments were given in 2010 opposed tp 2005. In 2005, 45 customers claimed that the hotel services was average, while the number of customers who had the same thought is just only 17 per cent in 2010. The number of visitores who voted excellent and good in 2005 was just 5 and 14, whereas the figure of customers who voted excellent and good in 2010 was almost sixfold and threefold comparing to 2005, around 28 and 39. The increasing of compliance comments in 2010 led to the reduction of negative comments. While around 35 per cent of customers voted the services were below average in 2005, the figure dropped to 16 per cent in total in the year 2010
The two
This phrase/word (depending on the context) can be potentially replaced with :
given
bar charts represent responses from 100
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customers
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who
visited Parkway Hotel about how satisfied when they enjoyed hotel's
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service
in five difference state of happiness in 2005 and 2010.

Overall
, over a half of the surveyed
This phrase/word (depending on the context) can be potentially replaced with :
people
were satisfied
in
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customer
You use this word too often, consider replacing it with
services
in both the
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given
years while the better comments were
This phrase/word (depending on the context) can be potentially replaced with :
given
in 2010 opposed
Possible spelling mistake found.
tp
2005.

In 2005, 45
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customers
claimed that the hotel
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services
was average, while the number of
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customers
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who
had the same
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thought
is
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just
This phrase/word (depending on the context) can be potentially replaced with :
only
17 per cent in 2010. The number of
Possible spelling mistake. Did you mean "visitors", the plural form of the noun 'visitor'?
visitores
You use this word too often, consider replacing it with
who
voted excellent and
This phrase/word (depending on the context) can be potentially replaced with :
good
in 2005 was
This phrase/word is too simple and can be replaced with:
just
5 and 14, whereas the figure of
You use this word too often, consider replacing it with
customers
You use this word too often, consider replacing it with
who
voted excellent and
This phrase/word (depending on the context) can be potentially replaced with :
good
in 2010 was almost sixfold and threefold comparing to 2005, around 28 and 39. The increasing of compliance comments in 2010 led to the reduction of
This phrase/word is too simple and can be replaced with:
negative
comments. While around 35 per cent of
You use this word too often, consider replacing it with
customers
voted the
You use this word too often, consider replacing it with
services
were below average in 2005, the figure dropped to 16 per cent in total in the year 2010
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
3 paragraphs
171 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
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    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant