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You should spend about 20 minutes on this task. The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words. Writing task 1

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. 9bxw
The pie chart illustrates the outcomes of a questionnaire that aimed to record the ratings given by 100 customers to Parkway hotel's customer service in 2005 and 2010. Overall, most of the customers rated the hotel's customer service as satisfactory in 2005 whereas a majority of them rated the service as good in the year 2010. 5% of customers rated the hotel's services as excellent in 2005. This figure increased by more than five times to 28% in the year 2010. In addition to this, in the year 2010, 39% of people who filled the questionnaire rated the hotel's customer help to be good as compared to only 14% in 2005. 45% of people rated the customer help as satisfactory in 2005. This rating fell to 17% in 2010. In 2005, the customer services were rated as poor and very poor by 21% and 15% of survey takers, and the values of both the ratings decreased to 12% and 4% respectively in 2010.
The pie chart illustrates the outcomes of a questionnaire that aimed to record the ratings
This phrase/word (depending on the context) can be potentially replaced with :
given
by 100
You use this word too often, consider replacing it with
customers
to Parkway
You use this word too often, consider replacing it with
hotel's
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
in 2005 and 2010.

Overall
, most of the
You use this word too often, consider replacing it with
customers
You use this word too often, consider replacing it with
rated
the
You use this word too often, consider replacing it with
hotel's
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
as satisfactory in 2005 whereas a majority of them
You use this word too often, consider replacing it with
rated
the
You use this word too often, consider replacing it with
service
as
This phrase/word (depending on the context) can be potentially replaced with :
good
in the year 2010.

5% of
You use this word too often, consider replacing it with
customers
You use this word too often, consider replacing it with
rated
the
You use this word too often, consider replacing it with
hotel's
You use this word too often, consider replacing it with
services
as excellent in 2005. This figure increased by more than five times to 28% in the year 2010.
In addition
to this, in the year 2010, 39% of
This phrase/word (depending on the context) can be potentially replaced with :
people
who filled the questionnaire
You use this word too often, consider replacing it with
rated
the
You use this word too often, consider replacing it with
hotel's
You use this word too often, consider replacing it with
customer
This phrase/word (depending on the context) can be potentially replaced with :
help
to be
This phrase/word (depending on the context) can be potentially replaced with :
good
as compared to
This phrase/word (depending on the context) can be potentially replaced with :
only
14% in 2005.

45% of
This phrase/word (depending on the context) can be potentially replaced with :
people
You use this word too often, consider replacing it with
rated
the
You use this word too often, consider replacing it with
customer
This phrase/word (depending on the context) can be potentially replaced with :
help
as satisfactory in 2005. This rating fell to 17% in 2010. In 2005, the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
services
were
You use this word too often, consider replacing it with
rated
as poor and
This phrase/word is too simple and can be replaced with:
very
poor by 21% and 15% of survey takers, and the values of both the ratings decreased to 12% and 4%
respectively
in 2010.
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
4 paragraphs
163 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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