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You work at home and there's a problem with a piece of equipment that you use for your job. Write a letter to the company which supplied you the equipment. In your letter, describe the problem with the equipment, describe how this problem is affecting your work, say what you want the shop or company to do.

You work at home and there's a problem with a piece of equipment that you use for your job. Write a letter to the company which supplied you the equipment. In your letter, describe the problem with the equipment, describe how this problem is affecting your work, say what you want the shop or company to do. bBYq
Dear Sir/Madam, I am writing to report an issue with a recent purchase that I made from your company. I bought the Nirvana 2020 High Power headset from your website a week ago, due to its sophisticated features and the excellent customer reviews it boasted, but the item has stopped working. This is not only shocking because the company guaranteed that the headset was ‘unbreakable, ’ but it has also put my job in jeopardy. I am a high school teacher, who is currently holding virtual classes over Zoom due to the pandemic, and the school management has mandated that every teacher have working equipment when giving lessons to students. Needless to say, I’m not being able to hear my students during our discussion sessions and conferences, and that is hindering my ability to perform my job effectively. Therefore, I request you to kindly send a replacement headset, as the accompanying manual guarantees a two-year warranty for parts and replacement. If that is not possible, I would appreciate it if you could process a refund as soon as possible so I could invest in a more durable product. I look forward to an amicable resolution of this problem. Yours faithfully, Rosie Levinson
Dear Sir/Madam,

I am writing to report an issue with a recent
This phrase/word (depending on the context) can be potentially replaced with :
purchase
that I made from your
This phrase/word (depending on the context) can be potentially replaced with :
company
.

I
This phrase/word (depending on the context) can be potentially replaced with :
bought
the Nirvana 2020 High Power headset from your website a week ago, due to its sophisticated features and the excellent customer reviews it boasted,
This phrase/word is too simple and can be replaced with:
but
the item has
This phrase/word (depending on the context) can be potentially replaced with :
stopped
working. This is not
This phrase/word (depending on the context) can be potentially replaced with :
only
shocking
This phrase/word is too simple and can be replaced with:
because
the
This phrase/word (depending on the context) can be potentially replaced with :
company
guaranteed that the headset was ‘unbreakable,
Don't put a space on both sides of a quote symbol
’
This phrase/word is too simple and can be replaced with:
but
it has
also
put my job in jeopardy.

I am a high school teacher, who is
currently
holding virtual classes over Zoom due to the pandemic, and the school management has mandated that every teacher have working equipment when giving lessons to students. Needless to say, I’m not being able to hear my students during our discussion sessions and conferences, and
that is
hindering my ability to perform my job
effectively
.

Therefore
, I request you to kindly
This phrase/word (depending on the context) can be potentially replaced with :
send
a replacement headset, as the accompanying manual guarantees a two-year warranty for parts and replacement. If
that is
not possible, I would appreciate it if you could process a refund as
This phrase/word is too simple and can be replaced with:
soon
as possible
This phrase/word is too simple and can be replaced with:
so
I could invest in a more durable product.

I look forward to an amicable resolution of this problem.

Yours
faithfully
,

Rosie Levinson
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IELTS letter You work at home and there's a problem with a piece of equipment that you use for your job. Write a letter to the company which supplied you the equipment. In your letter, describe the problem with the equipment, describe how this problem is affecting your work, say what you want the shop or company to do.

Letter
  American English
8 paragraphs
201 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
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  • You work at home and there's a problem with a piece of equipment that you use for your job. Write a letter to the company which supplied you the equipment. In your letter, describe the problem with the equipment, describe how this problem is affecting your work, say what you want the shop or company to do.