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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it qAgr

Dear Sir or Madam, Two weeks ago, I ordered a cover for my iPhone 11 Pro from your online store. I was excited when it arrived but very disappointed to find that the product was poorly produced and unusable. I am hoping you will replace it. In relation to the specifics of the order, I purchased this leather phone case through your website called "iPhone Zone" on September 18th using my Credit Card. The order number is UE#158745 and I am attaching a copy of my receipt. The issue with the cover is that it does not hold the phone securely inside and has some scratch mark on it. The picture of the item on your website clearly shows that it is black colour iPhone 11 Pro cover, but in reality, it is not made for this model. So I’m sure this is either a manufacturing flaw or was mistakenly shipped to my address. As a solution, and because I really like the cover I ordered, I am hoping that you will agree to send me another one for free. Otherwise, I would like a full refund and I will be contacting by Bank complaints if I do not hear back from you in regards to this within a week. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, James Harrold

Dear Sir or Madam,

Two weeks ago, I ordered a You use this word too often, consider replacing it withlidcanvassheetmaskscreencap
cover
 for my iPhone 11 Pro from your online store. I was excited
 when it arrived This phrase/word is too simple and can be replaced with:on the contrary
but
This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 disappointed to find that the product was poorly
 produced and unusable. I am hoping you will replace it.

In relation to the specifics of the order, I This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 this leather phone case through your website called "iPhone Zone" on September 18th using my Credit Card. The order number is UE#158745 and I am attaching a copy of my receipt.

The issue with the You use this word too often, consider replacing it withlidcanvassheetmaskscreencap
cover
 is that it does not hold the phone securely
 inside and has This phrase/word is too simple and can be replaced with:a number of
some
 scratch mark on it. The picture of the item on your website clearly
This phrase/word (depending on the context) can be potentially replaced with :demonstratesportraysindicatesdisplays
shows
 that it is black colour iPhone 11 Pro You use this word too often, consider replacing it withlidcanvassheetmaskscreencap
cover
, This phrase/word is too simple and can be replaced with:on the contrary
but
 in reality, it is not made for this model. This phrase/word is too simple and can be replaced with:consequently
So
 I’m sure this is either a manufacturing flaw or was mistakenly
 shipped to my address.

As a solution, and This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 I really
 like the You use this word too often, consider replacing it withlidcanvassheetmaskscreencap
cover
 I ordered, I am hoping that you will This phrase/word (depending on the context) can be potentially replaced with :acquiesce
agree
 to This phrase/word (depending on the context) can be potentially replaced with :transmit
send
 me another one for free. Otherwise
, I would like a full refund and I will be contacting by Bank complaints if I do not hear back from you in regards to this within a week.

Thank you for giving the matter your attention and I hope to hear your reply This phrase/word is too simple and can be replaced with:in the near future
soon
.

Yours faithfully
,

James Harrold