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You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. v.1

You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. v. 1
Dear Sir or Madam, I am one of your loyal customers and I always take your service for any computer repair works. However, this time I am writing to complain about a poor customer service that I received on 20th September from your shop. I really am disappointed with the service and I hope you will take prompt action after investigating the letter. A few days ago my computer showed some anomalies and in every few hours, it got restarted automatically. In fact, I didn’t pay much attention to this issue until the problem became more frequent. So, I took my computer to your store on 15th September and your customer care officer promised to fix the problem in a day or two. However, he took a week to call me and when I brought my computer home, I found that nothing has been done. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it fixed. This is a frustrating and daunting experience that I have had with your service and I would ask you to investigate the reason for this poor customer support. Please send someone to my home to have the issue fixed or refund the service charge that I have already paid for apparently nothing. I am looking forward to hearing from you soon. Yours faithfully, Milad Rahimi
Dear Sir or Madam,

I am one of your loyal
You use this word too often, consider replacing it with
customers
and I always take your
You use this word too often, consider replacing it with
service
for any computer repair works.
However
, this time I am writing to complain about a poor
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
that I received on 20th September from your shop. I
really
am disappointed
with the
You use this word too often, consider replacing it with
service
and I hope you will take prompt action after investigating the letter.

A few days ago my computer
This phrase/word (depending on the context) can be potentially replaced with :
showed
This phrase/word is too simple and can be replaced with:
some
anomalies and in every few hours, it
This phrase/word (depending on the context) can be potentially replaced with :
got
restarted
automatically
. In fact, I didn’t pay much attention to this issue until the problem became more frequent.
This phrase/word is too simple and can be replaced with:
So
, I took my computer to your store on 15th September and your
You use this word too often, consider replacing it with
customer
care officer promised to
This phrase/word (depending on the context) can be potentially replaced with :
fix
the problem in a day or two.
However
, he took a week to call me and when I brought my computer home, I found that nothing has
been done
. The restarting problem reappeared as usual while I paid $100 to your shop and waited for one week to have it
This phrase/word (depending on the context) can be potentially replaced with :
fixed
.

This is a frustrating and daunting experience that I have had with your
You use this word too often, consider replacing it with
service
and I would ask you to investigate the reason for this poor
You use this word too often, consider replacing it with
customer
support.
This phrase/word (depending on the context) can be potentially replaced with :
Please
This phrase/word (depending on the context) can be potentially replaced with :
send
someone to my home to have the issue
This phrase/word (depending on the context) can be potentially replaced with :
fixed
or refund the
You use this word too often, consider replacing it with
service
charge that I have already paid for
apparently
nothing.

I am looking forward to hearing from you
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Possible spelling mistake found.
Milad
Possible spelling mistake found.
Rahimi
2Linking words, meeting the goal of 7 or more
9Repeated words, meeting the goal of 3 or fewer
2Mistakes

IELTS letter You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. v. 1

Letter
  American English
7 paragraphs
231 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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