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You should spend about 20 minutes on this task. You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the manager of the shop. In your letter: • Explain how you feel about their lack of response • Say what you think of their employees • Give your opinion on their quality of service Write at least 150 words. You do NOT need to write any address. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I brought an electrical vegetable chopper from your store 3 days ago. I got it home and set it up as per the instructions in the user manual. I then put in some carrots for chopping seeing to the specifications mentioned in the manual, but it did not work at all. I then called your shop to seek for some assistance. The person who picked the call advised me to reduce the quantity of vegetable in the jar and then try. I did the same and it still did not work. I called up again and asked for replacing the product since it had some internal flaws. The Executive was rude to me and told that I wrong handled the machine and its not the responsibility of the shop to give me a new product. Also he did not give me repairer details. He hung up my call mid way and never reached back. I feel its a very reckless behavior and its not the right way to take care of your customers. If replacing was not an option, at least a free repair could have been done since the product is still under warranty. Please look upon your service and look into my issue as soon as possible. Thank you. Yours sincerely, Anusha Ravindra.
Dear Sir or Madam,

I brought an electrical vegetable chopper from your store 3 days ago. I
This phrase/word (depending on the context) can be potentially replaced with :
got
it home and set it up as per the instructions in the user manual.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
then put in
This phrase/word is too simple and can be replaced with:
some
carrots for chopping seeing to the specifications mentioned in the manual,
This phrase/word is too simple and can be replaced with:
but
it did not work at all.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
then called your shop to seek for
This phrase/word is too simple and can be replaced with:
some
assistance.

The person who picked the call advised me to
This phrase/word (depending on the context) can be potentially replaced with :
reduce
the quantity of vegetable in the jar and then try. I did the same and it
still
did not work. I called up again and
This phrase/word (depending on the context) can be potentially replaced with :
asked for
replacing the product since it had
This phrase/word is too simple and can be replaced with:
some
internal flaws. The Executive was rude to me and
This phrase/word (depending on the context) can be potentially replaced with :
told
that I
This phrase/word is too simple and can be replaced with:
wrong
handled the machine and its not the responsibility of the shop to give me a new product.
Did you forget a comma after a conjunctive/linking adverb?
Also
he did not give me repairer
This phrase/word (depending on the context) can be potentially replaced with :
details
. He hung up my call mid way and never reached back.

I feel
Did you mean "it's" (="it is") instead of 'its' (possessive pronoun)?
its
a
This phrase/word is too simple and can be replaced with:
very
reckless behavior and its not the right way to take care of your customers. If replacing was not an option, at least a free repair could have
been done
since the product is
still
under warranty.
This phrase/word (depending on the context) can be potentially replaced with :
Please
look upon your service and look into my issue as
This phrase/word is too simple and can be replaced with:
soon
as possible.

Thank you.

Yours
sincerely
,

Anusha
Possible spelling mistake found.
Ravindra
.
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IELTS letter You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the manager of the shop. In your letter: • Explain how you feel about their lack of response • Say what you think of their employees • Give your opinion on their quality of service You do NOT need to write any address. Begin your letter as follows: Dear Sir or Madam,

Letter
  American English
7 paragraphs
219 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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  • You should spend about 20 minutes on this task. You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop, but no action was taken. Write a letter to the manager of the shop. In your letter: • Explain how you feel about their lack of response • Say what you think of their employees • Give your opinion on their quality of service Write at least 150 words. You do NOT need to write any address. Begin your letter as follows: Dear Sir or Madam,