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You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to you manager. In your letter describe the problem with the equipment. Explain what happened when you phoned the shop. Say what you would like the manager to do.

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to you manager. In your letter describe the problem with the equipment. Explain what happened when you phoned the shop. Say what you would like the manager to do. 0bO3
Dear Sir/Madam, I hope you will be fine and doing well. I recently bought a juicer machine from your Anarkali branch on March 27, 2021. It was very bad experience for me when I registered complain through phone call on prescribed number. I bought juicer machine from your shop but, when I reach home that appliance was with broken blades and machine jug was also in broken condition. At the same hour I called your complaint helpline, after two or three consecutive calls they attend the call and I explain situation of product but, unfortunately they hung by saying we don’t provide after sale services. Although, I numerous time said to them that I have 1 year guarantee card with me. I would like to request you that replace my appliance as it is still in valid guarantee and do give some training to your staff on customer dealing. This is very vulnerable situation for every person who come and buy product from your shop. Any more information required from my side I will help you in providing on product. Yours truly XYZ
Dear Sir/Madam,

I hope you will be fine and doing well. I recently
This phrase/word (depending on the context) can be potentially replaced with :
bought
a juicer machine from your
Possible spelling mistake found.
Anarkali
branch on March 27, 2021. It was
This phrase/word is too simple and can be replaced with:
very
This phrase/word (depending on the context) can be potentially replaced with :
bad
experience for me when I registered complain through phone call on prescribed number.

I
This phrase/word (depending on the context) can be potentially replaced with :
bought
juicer machine from your shop
This phrase/word is too simple and can be replaced with:
but
, when I reach home that appliance was with broken blades and machine jug was
also
in broken condition. At the same hour I called your complaint helpline, after two or three consecutive calls they attend the call and I
This phrase/word (depending on the context) can be potentially replaced with :
explain
situation of product
This phrase/word is too simple and can be replaced with:
but
, unfortunately they hung by saying we don’t provide after sale services.
“Although” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
Although
, I numerous time said to them that I have 1 year guarantee card with me. I would like to request you that replace my appliance as it is
still
in valid guarantee and do give
This phrase/word is too simple and can be replaced with:
some
training to your staff on customer dealing. This is
This phrase/word is too simple and can be replaced with:
very
vulnerable situation for every person who
This phrase/word (depending on the context) can be potentially replaced with :
come
and
This phrase/word (depending on the context) can be potentially replaced with :
buy
product from your shop.

Any more information required from my side I will
This phrase/word (depending on the context) can be potentially replaced with :
help
you in providing on product.

Yours
truly


XYZ
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IELTS letter You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to you manager. In your letter describe the problem with the equipment. Explain what happened when you phoned the shop. Say what you would like the manager to do.

Letter
  American English
5 paragraphs
182 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to you manager. In your letter describe the problem with the equipment. Explain what happened when you phoned the shop. Say what you would like the manager to do.