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You purchased a product from local department store and the product was not as you expected.. Write a letter to the manager and explain the situation.

You purchased a product from local department store and the product was not as you expected. . Write a letter to the manager and explain the situation. 3WRkm

Dear Ms Morris, I write regardingthe recent purchase of a woolen sweater from your department store in Bedford Road, London, on June 25, 2020. I recently washed the sweater in cool water as the instruction on the label. However, when I removed the sweater from the machine the garment was stretched out of shape and no longer to use it. Immediately, I phoned to the store and spoke the department manager Mr Mould, who was rather rude on the phone, and informed me that I was not able to get a replacement sweater as it was purchased at a reduced price. I have been a loyal customer for many years and until this incident never had any complaints. Therefore, I feel disappointed to be treated in such a manner. I would be perfectly satisified if you would kindly replace sweater or refund my money, whichever is more convenient. I look forward to hearing from you soon. Yours truly.

Dear Ms Morris,

I write Possible spelling mistake found.regarding the
regardingthe
 recent This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 of a woolen You use this word too often, consider replacing it withsweatshirt
sweater
 from your department store in Bedford Road, London, on June 25, 2020.

I recently washed the You use this word too often, consider replacing it withsweatshirt
sweater
 in cool water as the instruction on the label. However
, when I removed the You use this word too often, consider replacing it withsweatshirt
sweater
 from the machine the garment was stretched
 out of shape and no longer to This phrase/word (depending on the context) can be potentially replaced with :exploit
use
 it. Immediately, I phoned to the store and spoke the department manager Mr Possible spelling mistake. 'Mould' is British English.Mold
Mould
, who was rather
 rude on the phone, and informed me that I was not able to This phrase/word (depending on the context) can be potentially replaced with :acquire
get
 a replacement You use this word too often, consider replacing it withsweatshirt
sweater
 as it was This phrase/word (depending on the context) can be potentially replaced with :acquired
purchased
 at a This phrase/word (depending on the context) can be potentially replaced with :alleviated
reduced
 price. I have been a loyal customer for This phrase/word is too simple and can be replaced with:a plethora ofa number ofnumerous
many
 years and until this incident never had any complaints. Therefore
, I feel disappointed to be treated
 in such a manner.

I would be perfectly
Possible spelling mistake found.satisfied
satisified
 if you would kindly replace You use this word too often, consider replacing it withsweatshirt
sweater
 or refund my money, whichever is more convenient.

I look forward to hearing from you This phrase/word is too simple and can be replaced with:in the near future
soon
.

Yours truly
. 