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You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: • giving the details about the equipment • explain the damage • suggest what you want the manager to do.

You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: • giving the details about the equipment • explain the damage • suggest what you want the manager to do. Rr0W
Dear Sir, I ordered a Dell laptop from your website which was delivered yesterday. However, I was dissatisfied because the product I received was damaged and not as per my specifications. Therefore, I am writing this letter to inform you that the product which I purchased from your website was not promised as mentioned on your website as per the black Friday deals. I placed an order for a Dell Laptop model XX05 with the specifications that include 8 Gigabytes RAM, 1 Terabyte hard disk, and Intel i5 7th generation processor. Unfortunately, I received an opened sealed package from your delivery man. Besides, the display screen of the laptop was broken. Although the laptop is working fine as I switch on the laptop, the device is useless unless the screen is not fixed. Plus, I ordered the pale grey skin color of the laptop. Though, I received light blue skin. I would request you to kindly replaced the damaged product with the mentioned details above that I placed an order from your company’s online portal on the last black Friday. Moreover, please ensure that in the future no other customer would encounter this issue. I am looking forward to hearing a prompt response from your end. Yours faithfully, Shwatank Bhasin
Dear Sir,

I ordered a Dell
laptop
from your website which
was delivered
yesterday.
However
, I
was dissatisfied
because
the product I received
was damaged
and not as per my specifications.
Therefore
, I am writing this letter to inform you that the product which I
purchased
from your website was not promised as mentioned on your website as per the
black Friday
deals.

I placed an order for a Dell
Laptop
model XX05 with the specifications that include 8 Gigabytes RAM, 1 Terabyte
hard
disk, and Intel i5 7th generation processor.

Unfortunately, I received an opened sealed package from your delivery
man
.
Besides
, the display screen of the
laptop
was broken
. Although the
laptop
is working fine as I switch on the
laptop
, the device is useless unless the screen is not
fixed
. Plus, I ordered the pale
grey
skin color of the
laptop
.
Though
, I received light blue skin.

I would request you to kindly replaced the damaged product with the mentioned
details
above that I placed an order from your
company
’s online portal on the last
black Friday
.
Moreover
,
please
ensure that in the future no other customer would encounter this issue.

I am looking forward to hearing a prompt response from your
end
.

Yours
faithfully
,

Shwatank
Bhasin
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IELTS letter You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: • giving the details about the equipment • explain the damage • suggest what you want the manager to do.

Letter
  American English
8 paragraphs
209 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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