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You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. 591Q
Dear Sir, I am writing this letter to express the dissatisfaction that I had when ordering a checkbook from your bank 2 weeks ago. I ordered a checkbook using your bank's internet banking application, which stated that the checkbook will be issued within the next 3 - 5 business days after which it can be delivered through a courier. However, I have waited for almost 2 weeks now and I have not received anything from the bank despite the fact that I have submitted an official complaint through the bank's contact center. Moreover, I am wondering for how long will I have to wait before receiving my checkbook. In addition to that, I want to know what kind of operational procedure will be taken in order to face such situations as I think this might significantly lower the bank's credit rating if it usually happens with other customers. I hope this matter will be solved shortly as I have been the bank's customer for the last 3 years. Yours faithfully, Vachana Rose
Dear Sir,

I am writing this letter to express the dissatisfaction that I had when ordering a checkbook from your bank 2 weeks ago.

I ordered a checkbook using your
You use this word too often, consider replacing it with
bank's
internet banking application, which stated that the checkbook will
be issued
within the
next
Consider using an n-dash (half dash), if you want to indicate numerical ranges or time ranges.
3 - 5
business days after which it can
be delivered
through a courier.

However
, I have waited for almost 2 weeks
This phrase/word (depending on the context) can be potentially replaced with :
now
and I have not received anything from the bank despite the fact that I have submitted an official complaint through the
You use this word too often, consider replacing it with
bank's
contact center.
Moreover
, I am wondering for how long will I
This phrase/word is too simple and can be replaced with:
have to
wait
This phrase/word is too simple and can be replaced with:
before
receiving my checkbook.

In addition
to that, I want to know what kind of operational procedure will
be taken
in order to face such situations as I
This phrase/word (depending on the context) can be potentially replaced with :
think
this might
significantly
lower the
You use this word too often, consider replacing it with
bank's
credit rating if it
usually
happens with other customers.

I hope this matter will
be solved
shortly as I have been the
You use this word too often, consider replacing it with
bank's
customer for the last 3 years.

Yours
faithfully
,
Possible spelling mistake found.
Vachana
Rose
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IELTS letter You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Letter
  American English
7 paragraphs
171 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.