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You have recently experienced irregularities with one of your bank accounts. You requested help from customer service, but have not received any response yet. Write a complain letter to the bank manager. In your letter: • Explain what the issue was • Provide the date of request and how it was done • Ask for a solution to your request.

You have recently experienced irregularities with one of your bank accounts. You requested help from customer service, but have not received any response yet. Write a complain letter to the bank manager. In your letter: • Explain what the issue was • Provide the date of request and how it was done • Ask for a solution to your request. qLDp5
Dear Sir or Madam, Through this letter I am writing a complain against the customer service department for not assisting me in my concern. I am Rajni Rajni holding a savings account with your reputed bank since last 2 years. Unfortunately, I noticed my Email transfer service has been disabled from last 3 weeks as an anonymous spam activity was detected through my account while using online banking. Further, in order to seek for assistance I placed a call to customer service on 15th of May about noon. One of the bank's representative attended the call and she engaged in a conversation for about 15 minutes out of which she kept my call on hold for about 7 to 8 minutes. Even waiting patiently, she didnot provided me with any information how to solve my issue with email transfers. Moreover, I was asked to place a call another day. Apparently, I request you to help me with direction whether I need to visit my home branch or any nearby Scotia bank for resolving my concern as I am finding it burdensome to make transactions daily. Yours sincerely Rajni
Dear Sir or Madam,

Through this letter I am writing a
complain
against the customer service department for not assisting me in my concern. I am
Rajni Rajni
holding a savings account with your reputed bank since last 2 years. Unfortunately, I noticed my Email transfer service has
been disabled
from last 3 weeks as an anonymous spam activity
was detected
through my account while using online banking.

Further
, in order to seek for assistance I placed a
call
to customer service on 15th of May about noon. One of the bank's representative attended the
call and
she engaged in a conversation for about 15 minutes out of which she
kept
my
call
on hold for about 7 to 8 minutes. Even waiting
patiently
, she
didnot
provided me with any information how to solve my issue with email transfers.
Moreover
, I
was asked
to place a
call
another day.

Apparently
, I request you to
help
me with direction whether I need to visit my home branch or any nearby Scotia bank for resolving my concern as I am finding it burdensome to
make
transactions daily.

Yours
sincerely


Rajni
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IELTS letter You have recently experienced irregularities with one of your bank accounts. You requested help from customer service, but have not received any response yet. Write a complain letter to the bank manager. In your letter: • Explain what the issue was • Provide the date of request and how it was done • Ask for a solution to your request.

Letter
  American English
5 paragraphs
187 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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