6.5band
You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include: – Facts. You need to be concise but explain what happened. – Polite. No one responds to insults. – Outline what you wish from this. What do you want to happen? – Firmness. You want to be taken seriously. I am writing this letter to express my dissatisfaction towards the insult I felt when I was in your restaurant accompanied with my friends for a formal dinner.
I had done a booking for 4 members on 26thDecember that is three days ahead for 7. 00 clock dinner. To my surprise when I reached your hote...