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You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do

You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do oRkpB
Dear Sir or Madam, My name is Smith, and I have been holding a credit card with your bank for the past seven years. My customer ID is YH7554. I am writing this letter to show my disappointment regarding the unprofessional behaviour of your debt collection agency. Let me elaborate on the situation. I had been harassed by your team for clearing the debt amount against the card without checking the correct details of the customer. The officers had been calling me day in and day out for the past week. Moreover, they reached my office to recover the pending amount. When I raised this complaint on the customer care of the card, they had given the reason, being two customers have a similar name in their database, they made this mistake. For this reason. I would request your team to investigate this matter as it badly hit my reputation in front of my company and for this, I would like to have an apology letter from your department. I want you to take stern action against your division. Enclosed are the phone recordings. I look forward to hearing from you at the earliest. My coordinate is (768) 7654433, and my email id is smith@gmail. com. Yours Faithfully, Smith
Dear Sir or Madam,

My name is Smith, and I have been holding a credit card with your bank for the past seven years. My
You use this word too often, consider replacing it with
customer
ID is YH7554. I am writing this letter to
This phrase/word (depending on the context) can be potentially replaced with :
show
my disappointment regarding the unprofessional
Possible spelling mistake. 'behaviour' is British English.
behaviour
of your debt collection agency.

This phrase/word (depending on the context) can be potentially replaced with :
Let
me elaborate on the situation. I had
been harassed
by your team for clearing the debt amount against the card without checking the correct
This phrase/word (depending on the context) can be potentially replaced with :
details
of the
You use this word too often, consider replacing it with
customer
. The officers had been calling me day in and day out for the past week.
Moreover
, they reached my office to recover the pending amount. When I raised this complaint on the
You use this word too often, consider replacing it with
customer
care of the card, they had
This phrase/word (depending on the context) can be potentially replaced with :
given
the reason, being two
You use this word too often, consider replacing it with
customers
have a similar name in their database, they made this mistake.

For this reason
. I would request your team to investigate this matter as it
badly
hit my reputation in front of my
This phrase/word (depending on the context) can be potentially replaced with :
company
and for this, I would like to have an apology letter from your department. I want you to take stern action against your division. Enclosed are the phone recordings.

I look forward to hearing from you at the earliest. My coordinate is (768) 7654433, and my email id is
Possible spelling mistake found.
smith@gmail
.
This sentence does not start with an uppercase letter
com
.

Yours
Faithfully
,

Smith
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IELTS letter You are being harassed wrongly by Debt Collection Agency for the amount that you did not spend on your credit card. Write a letter to Banking Ombudsman Department and escalate the complaint. In your letter, • introduce yourself • describe what happened • say what you want the officer to do

Letter
  American English
7 paragraphs
208 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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