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Write complaint about TV set brought which was found damaged

Write complaint about TV set brought which was found damaged BJLY5

Dear Manager, Just three days ago, I bought a TV set with a one-year warranty from your store which is located in our town, although it worked fine, however, its screen went blank tonight, no clue what had happened with TV. Immediately, I enquired some basic information from your customer service where a rep advised me to visit the store and meet on-duty manager along with purchase receipt and warranty card, so next morning I was in the store, unluckily your office was closed and could not meet you, To keep my struggle alive, I tried to approach one of the available sales-rep and put forth my concern which turned out to be unpleasant experience; he did not pay attention and his rude behaviour added fuel to the fire. I was dismayed and came back without having any resolution. According to the warranty card terms and conditions, I have a right to demand a full refund of my purchase or replacement with new TV at the earliest. Last but not least, you valued your customer and suggest you equip your sales team with professional training in order to avoid unexpected experiences which I had, unfortunately. Regards

Dear Manager,

This phrase/word is too simple and can be replaced with:merely
Just
 three days ago, I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 a TV set with a one-year warranty from your store which is located
 in our town, although it worked fine, however
, its screen went blank tonight, no clue what had happened with TV.

Immediately, I Possible spelling mistake. 'enquired' is British English.inquired
enquired
This phrase/word is too simple and can be replaced with:a number of
some
 basic information from your customer service where a rep advised me to visit the store and This phrase/word (depending on the context) can be potentially replaced with :attain
meet
 on-duty manager along with This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 receipt and warranty card, This phrase/word is too simple and can be replaced with:consequently
so
next
 morning I was in the store, unluckily
 your office was closed
 and could not This phrase/word (depending on the context) can be potentially replaced with :attain
meet
 you, To This phrase/word (depending on the context) can be potentially replaced with :retain
keep
 my struggle alive, I tried to approach one of the available sales-rep and put forth my concern which turned out to be unpleasant experience; he did not pay attention and his rude Possible spelling mistake. 'behaviour' is British English.behavior
behaviour
This phrase/word (depending on the context) can be potentially replaced with :accrued
added
 fuel to the fire. I was dismayed
 and came back without having any resolution.

According to the warranty card terms and conditions, I have a right to demand a full refund of my This phrase/word (depending on the context) can be potentially replaced with :acquire
purchase
 or replacement with new TV at the earliest. Last This phrase/word is too simple and can be replaced with:on the contrary
but
 not least, you valued your customer and suggest you equip your sales team with professional training in order to avoid unexpected experiences which I had, unfortunately.

Regards