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Write a letter to the manager of the hotel. Say who you are. Explain why you were dissatisfied and say what you’d like to be done about it.

Write a letter to the manager of the hotel. Say who you are. Explain why you were dissatisfied and say what you’d like to be done about it. N386m

Dear Sir/ Madam, I am writing to complain about my dissatisfaction with the service I received at your hotel. I stayed here for three nights from the 25th to 27th November this year. First, your website claims that guests receive a warm welcome, but when I arrived at reception on the first night I had to wait 25 minutes before a receptionist helped me. Although, I had booked a double room with an en-suite bathroom through the Internet, but there were no en-suite rooms available so I had to use the bathroom in the corridor. In additions, the website also says the hotel is comfortable and relaxing. But my room was too hot and at night there was construction noise from outside. I often visit your city and stay overnight. While your hotel is near the centre and therefore convenient, I will have to stay somewhere else if the service does not improve. I hope you will provide better service next time. Yours sincerely Dang Thuy

Dear Sir/ Madam,

I am writing to complain about my dissatisfaction with the service I received at your hotel. I stayed here for three nights from the 25th to 27th November this year.

First
, your website claims that guests receive a warm welcome, This phrase/word is too simple and can be replaced with:on the contrary
but
 when I arrived at reception on the first
 night I had to wait 25 minutes This phrase/word is too simple and can be replaced with:previouslyprior to
before
 a receptionist This phrase/word (depending on the context) can be potentially replaced with :assisted
helped
 me.

Although, I had booked a double room with an en-suite bathroom through the Internet, This phrase/word is too simple and can be replaced with:on the contrary
but
 there were no en-suite rooms available This phrase/word is too simple and can be replaced with:consequently
so
 I had to This phrase/word (depending on the context) can be potentially replaced with :exploit
use
 the bathroom in the corridor.

In additions, the website also
 says the hotel is comfortable and relaxing. This phrase/word is too simple and can be replaced with:on the contrary
But
 my room was too hot and at night there was construction noise from outside.

I This phrase/word is too simple and can be replaced with:frequently
often
 visit your city and stay overnight. While your hotel is near the Possible spelling mistake. 'centre' is British English.center
centre
 and therefore
 convenient, I will This phrase/word is too simple and can be replaced with:ought to
have to
 stay somewhere else if the service does not This phrase/word (depending on the context) can be potentially replaced with :ameliorate
improve
. I hope you will provide better service next
 time.

Yours sincerely


Dang Possible spelling mistake found.TheyThusThyThugThuThur
Thuy