Dear Jason,
I am writing to inform you about my unpleasant trip with your agency. It has been my biggest regret, to book the trip through you.
Firstly, I had taken your 3 days luxury Bali package which included business class travel, and included all meals for my stay at the hotel. My disappoinment started with travelling economy with no explanation or any apology over the discomfort. Secondly, the hotel details very different on arrival and I had to pay for my own transport. Furthermore, I discovered that the new revised stay did not offer meals. Morever, I had to pay additional charges for hiring a local guide as your guide decided to not show up.
I am highly disappointed with your agency and the service delivered; hence, requesting to compensate for all the mishaps that occurred during my trip.
Looking forward to hearing back from you.
Regards,
Fiyona
Dear Jason,
I am writing to inform you about my unpleasant trip with your agency. It has been my biggest regret, to book the trip through you.
Firstly
, I had taken your 3 days luxury Bali package which included business
class
travel, and included all meals for my stay at the hotel. My
disappoinment
started
with travelling economy with no explanation or any apology over the discomfort.
Secondly
, the hotel
details
very
different
on arrival and I had to pay for my
own
transport.
Furthermore
, I discovered that the new revised stay did not offer meals.
Morever
, I had to pay additional charges for hiring a local guide as your guide decided to not
show
up.
I am
highly
disappointed with your agency and the service delivered;
hence
, requesting to compensate for all the mishaps that occurred during my trip.
Looking forward to hearing back from you.
Regards,
Fiyona