Do you want to improve your writing? Try our new evaluation service and get detailed feedback.
Check Your Text it's free

Topic 3: In 200- 250 words, write a complaint letter to express your bad experience when you purchased a good or a service. (You should give details about your problem including when the problem occurred? Why is this an issue to you? How do you want to fix the problem? In the end, ask for a response within a reasonable time.)

Topic 3: In 200- 250 words, write a complaint letter to express your bad experience when you purchased a good or a service. (You should give details about your problem including when the problem occurred? Why is this an issue to you? How do you want to fix the problem? In the end, ask for a response within a reasonable time. ) 9BPxx
RE: COMPLAINT ABOUT THE UNPROFESSIONAL SERVICE ATTITUDE OF THE STORE’S CUSTOMER CARE CONSULTING DEPARTMENT. Dear Manager, I’m very unsatisfied with the service attitude I receive at the NTT store on 24 December 2021, and you need to fix it. I see a dress, NTT store posts on Facebook in this morning, and I am very satisfied with it but buying it online, so I need to be careful because I don't want to spend my money on an unworthy thing. Then, I use the customer care consulting service of your store to ask them something about the dress, I want to see a realistic picture without editing of this dress. Although it’s too expensive, that’s not a problem with a beautiful dress. But the employee’s service attitude is very bad, the proof is that they reply to me late, don’t answer right to the point of my question, the indifferent attitude make makes me angry, lose interest in shopping. They don’t respect the customers. Spending money to buy the products and buy the service attitude, that’s shopping, you need to know this. NTT store is a famous store with the sophistication in service and the good product quality, I hope it’s not only an advertisement. I have attached pictures of my purchase message as proof. Your customer, Nguyễn Lâm Uyển Nhi
RE: COMPLAINT ABOUT THE UNPROFESSIONAL
You use this word too often, consider replacing it with
SERVICE
You use this word too often, consider replacing it with
ATTITUDE
OF THE
You use this word too often, consider replacing it with
STORE’S
CUSTOMER CARE CONSULTING DEPARTMENT.

Dear Manager,

I’m
This phrase/word is too simple and can be replaced with:
very
unsatisfied with the
You use this word too often, consider replacing it with
service
You use this word too often, consider replacing it with
attitude
I receive at the NTT
You use this word too often, consider replacing it with
store
on 24 December 2021, and you need to
This phrase/word (depending on the context) can be potentially replaced with :
fix
it.

I
This phrase/word (depending on the context) can be potentially replaced with :
see
a
You use this word too often, consider replacing it with
dress
, NTT
You use this word too often, consider replacing it with
store
posts on Facebook in this morning, and I am
This phrase/word is too simple and can be replaced with:
very
satisfied with it
This phrase/word is too simple and can be replaced with:
but
buying it online,
This phrase/word is too simple and can be replaced with:
so
I need to be careful
This phrase/word is too simple and can be replaced with:
because
I don't want to spend my money on an unworthy thing.

Then, I
This phrase/word (depending on the context) can be potentially replaced with :
use
the customer care consulting
You use this word too often, consider replacing it with
service
of your
You use this word too often, consider replacing it with
store
to ask them something about the
You use this word too often, consider replacing it with
dress
, I want to
This phrase/word (depending on the context) can be potentially replaced with :
see
a realistic picture without editing of this
You use this word too often, consider replacing it with
dress
. Although it’s too expensive, that’s not a problem with a
This phrase/word (depending on the context) can be potentially replaced with :
beautiful
You use this word too often, consider replacing it with
dress
.
This phrase/word is too simple and can be replaced with:
But
the employee’s
You use this word too often, consider replacing it with
service
You use this word too often, consider replacing it with
attitude
is
This phrase/word is too simple and can be replaced with:
very
This phrase/word (depending on the context) can be potentially replaced with :
bad
, the proof is that they reply to me late, don’t answer right to the point of my question, the indifferent
You use this word too often, consider replacing it with
attitude
This phrase/word (depending on the context) can be potentially replaced with :
make
This phrase/word (depending on the context) can be potentially replaced with :
makes
me angry, lose interest in shopping. They don’t respect the customers.

Spending money to
This phrase/word (depending on the context) can be potentially replaced with :
buy
the products and
This phrase/word (depending on the context) can be potentially replaced with :
buy
the
You use this word too often, consider replacing it with
service
You use this word too often, consider replacing it with
attitude
, that’s shopping, you need to know this. NTT
You use this word too often, consider replacing it with
store
is a
This phrase/word is too simple and can be replaced with:
famous
You use this word too often, consider replacing it with
store
with the sophistication in
You use this word too often, consider replacing it with
service
and the
This phrase/word (depending on the context) can be potentially replaced with :
good
product quality, I hope it’s not
This phrase/word (depending on the context) can be potentially replaced with :
only
an advertisement.

I have attached pictures of my
This phrase/word (depending on the context) can be potentially replaced with :
purchase
message as proof.

Your customer,

Possible spelling mistake found.
Nguyễn
Possible spelling mistake found.
Lâm
Possible spelling mistake found.
Uyển
Possible spelling mistake found.
Nhi
What do you think?
  • This is funny writingFunny
  • I love this writingLove
  • This writing has blown my mindWow
  • It made me angryAngry
  • It made me sadSad

IELTS letter Topic 3: In 200- 250 words, write a complaint letter to express your bad experience when you purchased a good or a service. (You should give details about your problem including when the problem occurred? Why is this an issue to you? How do you want to fix the problem? In the end, ask for a response within a reasonable time. )

Letter
  American English
9 paragraphs
220 words
5.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
Recent posts
  • 6band
    You are organising a conference in your organisation and you want your colleague from a different department to give a presentation.
    Dear Mr. Sehgal, I hope you are in your good health. This litter find you that my company arranged an international conferent in Dubai and I would be suggest your name to participate in the presentation. You have a great opportunity to present youself to all around because the conference is hold i...
  • 5.5band
    Letter for christmas send to my boyfriend
    This is the first time we celebrate in Christmas Eve. We have one more memory together. I remember you said to me that we can make all of happiness story, and future also. And i always try to do that with you. We are two independent individuals, coming from two countries, different cultures. Each of...
  • 5.5band
    The letter to the landlord
    Dear Mr Smith, I hope everything be well, l'm very thankful to living at dingy, safe and comfortable apartment which I have rented since last month of you. I have complain about some problems I have faced for 30 days and I have been waiting to solve as soon as possible. First of all the refrigerato...
  • 6.5band
    letter to neighbor for the noise coming from the house
    Dear neighbors, I am immensely apologetic for the inconveniences you are getting from me. As I am a DJ Jockey, I need to jumble up the songs, plus need to make remixes of it, moreover, also to understand the sound rhythms of the song frequency which is necessary in an event or program where a DJ is...
  • 6.5band
    letter for noise from the house to neighbors
    Dear neighbors, I am immensely apologetic for the inconveniences you are getting from me. As I am a DJ Jockey, I need to jumble up the songs, plus need to make remixes of it, moreover, also to understand the sound rhythms of the song frequency which is necessary in an event or program where a DJ is...
  • 5band
    Write a letter to your college dean
    Dear Sir, Hope you're doing well. My name is sharan and I am a first year student at the university. This is regarding the issue related to water usage we are facing at our hostel facility. We all have been facing the water scarcity issue at our hostel facility and have been complaining about the...