Dear Mr Garrett,
I am writing with regard to the complaints about our reception area that we have received over the past few months, and to share my opinions on how to address them.
A number of visitors expressed their dissatisfaction with our reception area and most of the complaints were due to the fact that it is not spacious, and there is no desk to fill in the forms. They also exhibited their concerns that only one receptionist cannot address a great number of queries which cause delay and leads to the place being overcrowded.
Needless to say, the area where visitors arrive and wait is extremely important as it represents the image of our company and gives the first impression of the organization. Taking this into consideration, it is highly important to extend the reception area by annexing the room next to it. Moreover, it would be a good idea to equip the place with an additional sofa set and a desk for visitors to use. Finally, hiring a second receptionist would be definitely worthwhile.
I am hoping that you would look into the recently lodged visitor complaints and implement the suggested changes to save our reputation.
Yours Sincerely,
Richard Phelps
Post navigation
Dear Mr Garrett,
I am writing with regard to the complaints about our reception
area
that we have received over the past few months, and to share my opinions on how to address them.
A number of
visitors
expressed their dissatisfaction with our reception
area
and most of the complaints were due to the fact that it is not spacious, and there is no desk to fill in the forms. They
also
exhibited their concerns that
only
one receptionist cannot address a great number of queries which cause delay and leads to the place
being overcrowded
.
Needless to say, the
area
where
visitors
arrive and wait is
extremely
important
as it represents the image of our
company
and gives the
first
impression of the organization. Taking this into consideration, it is
highly
important
to extend the reception
area
by annexing the room
next
to it.
Moreover
, it would be a
good
idea
to equip the place with an additional sofa set and a desk for
visitors
to
use
.
Finally
, hiring a second receptionist would be definitely worthwhile.
I am hoping that you would look into the recently lodged
visitor
complaints and implement the suggested
changes
to save our reputation.
Yours
Sincerely
,
Richard Phelps
Post navigation