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Question: You recently ordered a small item online but when it arrived it was unusable.Write a letter to the company that sold you the item. In your letter, 1 Give details about the order you made. 2 Explain what was wrong with the item 3 Tell the company what you want them to do about it.

Question: You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In your letter, 1 Give details about the order you made. 2 Explain what was wrong with the item 3 Tell the company what you want them to do about it. 0KRl
Dear Sir/Madam, I am writing this letter to complain about the product which I bought from your "ecofiendly. devices. com" site. Last week on Monday i. e 1st February I ordered a "Plant Pot Cum Bluetooth" device and received it yesterday i. e 9th Feb. The Invoice number is HPZ1426. The look of the product was very stunning and it is exactly as described in the website. As I am a plant lover, I really liked the idea of this device, as it served the dual purpose of growing an indoor plant and listening to music. But to my surprise the bluetooth was not connecting at all. I tried to connect it with different phones but still of no use. I took a video while unboxing the product and steps I followed for connecting the device. Since it is not connecting, I assume that it is a defective piece. As mentioned in the website that this item is not refundable, I request you to replace it for me. I have attached the video below. Could you please review it and initiate a replacement. Thanks and Regards, Mounika
Dear Sir/Madam,

I am writing this letter to complain about the product which I
This phrase/word (depending on the context) can be potentially replaced with :
bought
from your
Use a smart opening quote here: "“".
"
Possible spelling mistake found.
ecofiendly
.
This sentence does not start with an uppercase letter
devices
.
This sentence does not start with an uppercase letter
com
Use a smart closing quote here: "”".
"
site.

Last week on Monday i. e 1st February I ordered a
Use a smart opening quote here: "“".
"
Plant Pot
This expression is informal. Consider a replacement.
Cum
Bluetooth
Use a smart closing quote here: "”".
"
You use this word too often, consider replacing it with
device
and received it yesterday i. e 9th Feb. The Invoice number is HPZ1426. The look of the product was
This phrase/word is too simple and can be replaced with:
very
stunning and it is exactly as
This phrase/word (depending on the context) can be potentially replaced with :
described
The usual collocation for technology is "on," not "in." It is better to say this: "on the website".
in the website
. As I am a plant lover, I
really
liked the
This phrase/word (depending on the context) can be potentially replaced with :
idea
of this
You use this word too often, consider replacing it with
device
, as it served the dual purpose of growing an indoor plant and listening to music.
This phrase/word is too simple and can be replaced with:
But
to my surprise the
Possible spelling mistake found.
bluetooth
was not connecting at all. I tried to connect it with
This phrase/word is too simple and can be replaced with:
different
phones
This phrase/word is too simple and can be replaced with:
but
still
of no
This phrase/word (depending on the context) can be potentially replaced with :
use
.

I took a video while unboxing the product and steps I followed for connecting the
You use this word too often, consider replacing it with
device
. Since it is not connecting, I assume that it is a defective piece. As mentioned
The usual collocation for technology is "on," not "in." It is better to say this: "on the website".
in the website
that this item is not refundable, I request you to replace it for me. I have attached the video below. Could you
This phrase/word (depending on the context) can be potentially replaced with :
please
review it and initiate a replacement.

Thanks and Regards,

Possible spelling mistake found.
Mounika
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IELTS letter Question: You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In your letter, 1 Give details about the order you made. 2 Explain what was wrong with the item 3 Tell the company what you want them to do about it.

Letter
  American English
6 paragraphs
186 words
6.0
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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  • Question: You recently ordered a small item online but when it arrived it was unusable.Write a letter to the company that sold you the item. In your letter, 1 Give details about the order you made. 2 Explain what was wrong with the item 3 Tell the company what you want them to do about it.