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Manager has assigned work to his employee and employee has denied it

Dear Mr. Sam, I am writing this letter to let you know that, I would not be able to take over the receptionist work during her lunchtime. I have got a project delivery by tomorrow and many tasks are pending, which need to be submitted by today evening. If I explain myself, as per the project schedule we should be delivering it last week, however, as there were some technical issues which have delayed us giving on time. I had to request the client to give us some extra time so, that we can give a quality product. As you always know that I had never let down any of our customers and want to continue the same. Moreover, I am not good at customer executive service and I do not think that I am qualified to handle the receptionist work. I would recommend that we can ask someone from the sales team to take up this work temporarily they will be perfect for this work. Once again, I would like to apologize for not helping out. Yours Sincerely, Ross.

Dear Mr. Sam,

I am writing this letter to This phrase/word (depending on the context) can be potentially replaced with :authorize
let
 you know that, I would not be able to take over the receptionist work during her lunchtime. I have This phrase/word (depending on the context) can be potentially replaced with :acquired
got
 a project delivery by tomorrow and This phrase/word is too simple and can be replaced with:a plethora ofa number ofnumerous
many
 tasks are pending, which need to be submitted
 by This is a non-standard collocation. Normally, “this evening” is used.this evening
today evening
.

If I This phrase/word (depending on the context) can be potentially replaced with :interpret
explain
 myself, as per the project schedule we should be delivering it last week, however
, as there were This phrase/word is too simple and can be replaced with:a number of
some
 technical issues which have delayed us giving on time. I had to request the client to give us This phrase/word is too simple and can be replaced with:a number of
some
 extra time This phrase/word is too simple and can be replaced with:consequently
so
, that we can give a quality product. As you always know that I had never This phrase/word (depending on the context) can be potentially replaced with :authorize
let
 down any of our customers and want to continue the same. Moreover
, I am not This phrase/word (depending on the context) can be potentially replaced with :beneficialproduct
good
 at customer executive service and I do not This phrase/word (depending on the context) can be potentially replaced with :reckonassumebelieveconsider
think
 that I am qualified
 to handle the receptionist work.

I would recommend that we can ask someone from the sales team to take up this work temporarily
 they will be perfect for this work. Once again, I would like to apologize for not helping out.

Yours Sincerely
,

Ross. 

IELTS letter Manager has assigned work to his employee and employee has denied it

Letter

American English

6 paragraphs

180 words

6.0

Overall Band Score

Coherence and Cohesion: 6.5

Structure your answers in logical paragraphs
?
One main idea per paragraph
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Include an introduction and conclusion
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Support main points with an explanation and then an example
Use cohesive linking words accurately and appropriately
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Vary your linking phrases using synonyms

Lexical Resource: 6.5

Try to vary your vocabulary using accurate synonyms
Use less common question specific words that accurately convey meaning
Check your work for spelling and word formation mistakes

Grammatical Range: 6.5

Use a variety of complex and simple sentences
Check your writing for errors

Task Achievement: 6.5

Answer all parts of the question
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Present relevant ideas
Fully explain these ideas
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Support ideas with relevant, specific examples

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