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Letter to the bank manager complaining about the bad service.

Letter to the bank manager complaining about the bad service. pLy23
Dear Sir or Madam, I am writing this letter in concern to my mobile-banking services offered by the bank. The issue has been became worst as I am not able to utilise the services catalog offered by the bank in the application. First and foremost, I am a frequent user of digital services offered by the bank. The services catalog was working pretty good before the last update as all the services were available on the first screen. I could select and perform certain operations without any hassle using the bookmarked selection of processes. With the new update on the application, the user experience has become very complex and I cannot even found my existing settings on the tips. It is difficult to use the application after the new upgrade as it always sends out network issue notifications and I am not able to pay the vendor bills due to this inconvenience. I would recommend to improve the application release process and test the impact thoroughly before releasing to the end-users. I would like to request for a prompt resolution to my problem. Yours faithfully, Shivi Kashyap July 03, 2021
Dear Sir or Madam,

I am writing this letter in concern to my mobile-banking
services
offered by the bank. The issue has been
became
worst as I am not able to
utilise
the
services
catalog offered by the bank in the application.

First
and foremost, I am a frequent user of digital
services
offered by the bank. The
services
catalog was working pretty
good
before
the last update as all the
services
were available on the
first
screen. I could select and perform certain operations without any hassle using the bookmarked selection of processes. With the new update on the application, the user experience has become
very
complex and I cannot even
found
my existing settings on the tips.

It is difficult to
use
the application after the new upgrade as it always
sends
out network issue
notifications and
I am not able to pay the vendor bills due to this inconvenience. I would recommend to
improve
the application release process and
test
the impact
thoroughly
before
releasing to the
end
-users.

I would like to request for a prompt resolution to my problem.

Yours
faithfully
,

Shivi
Kashyap
July 03, 2021
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IELTS letter Letter to the bank manager complaining about the bad service.

Letter
  American English
7 paragraphs
189 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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