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A complaint letter about products

A complaint letter about products LrADn
Dear Sir or Madam, I am writing in the hope of that you can help me with a problem regarding the computer that I recently bought from your shop. After only two days, things started to go wrong. On the 17 th of January I visited one of your local shops in order to buy a computer for myself. Looking around the shop I encountered expected item and I asked a shop assistant about it. Two days later, I noticed that problems of the item. When I used the computer for the first time, it worked properly and nothing went wrong. However, when I utilized it the second time there seemed to have been a malfunction while it was wrong. Battery charge of the computer did not suffice to use during a day. Furthermore, when I tried to charge again and to use it more time but the same thing happened. In addition to this, the computer heated up fast. So that I would like to replace the computer with well-functioning one. I expect to receive the same type of unit and brand. I look forward to receiving a reply. Yours faithfully Julia Willson.
Dear Sir or Madam,

I am writing in the hope of that you can
help
me with a problem regarding the computer that I recently
bought
from your
shop
. After
only
two days, things
started
to go
wrong
.

On the
17 th
of January I visited one of your local
shops
in order to
buy
a computer for myself. Looking around the
shop
I encountered
expected
item and I asked a
shop
assistant about it. Two days later, I noticed that problems of the item. When I
used
the computer for the
first
time, it worked
properly
and nothing went
wrong
.
However
, when I utilized it the second time there seemed to have been a malfunction while it was
wrong
. Battery charge of the computer did not suffice to
use
during a day.
Furthermore
, when I tried to charge again and to
use
it more time
but
the same thing happened.
In addition
to this, the computer heated up
fast
.

So that
I would like to replace the computer with well-functioning one. I
expect
to receive the same type of unit and brand.

I look forward to receiving a reply.

Yours
faithfully


Julia
Willson
.
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IELTS letter A complaint letter about products

Letter
  American English
6 paragraphs
194 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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