On March 11th, 2020, the WHO announced this disease to be one of the worst threats to humanity and the global pandemic, which caused chaos across both domestic and international travelers, forcing them to cancel their bookings because of fears about the spread of Covid-19. This has left tour operators and other stakeholders unable to keep up, resulting in severe losses in a variety of areas.
1. The number of visitors and The Cancellations Bookings
When blockade orders, travel restrictions, and flight bans have been established, the occupancy rate of hotels, resorts, and homestays plummeted rapidly, and the number of canceled rooms and tours skyrocketed. Moreover, as a result of the government's demand that firms enable employees to work from home, the number of business visitors also dropped rapidly. These have significantly affected on sales and revenues of the hospitality industry.
According to Marriott International's latest business data, the tenancy scale in China fell almost 15% in March 2020, and the lease level in Europe and North America fell sharply to less than 25% from over 70% in the previous similar month (Research and Markets 2020). In Vietnam, there are millions of tourists in 2020 stopped or canceled their tours, with around 5 million international tourists, according to the report of the Department of Tourism (VNAT). Some big cities such as Hanoi had over 32, 000 visitors cancel domestic trips, while Ho Chi Minh City saw over 35, 000 tour programs canceled, including package tours, optional tours, services as hotels, flight tickets, and attraction. The majority of hotel and homestay companies have claimed that more than 90% of visitors refuse their bookings, and travel agencies have also reported that more than 80% of tour cancellation clients have requested a 100% refund owing to the epidemic's complexity. As a result, billions of dollars have been lost in the hotel and tourism industry
On March 11th, 2020, the WHO announced this disease to be one of the worst threats to humanity and the global pandemic, which caused chaos across both domestic and international travelers, forcing them to cancel their bookings
because
of fears about the spread of Covid-19. This has
left
tour
operators and other stakeholders unable to
keep
up, resulting in severe losses in a variety of areas.
1. The number of
visitors
and The Cancellations Bookings
When blockade orders, travel restrictions, and flight bans have
been established
, the occupancy rate of
hotels
, resorts, and homestays plummeted
rapidly
, and the number of canceled rooms and
tours
skyrocketed.
Moreover
,
as a result
of the
government
's demand that firms enable employees to work from home, the number of business
visitors
also
dropped
rapidly
. These have
significantly
affected
on sales and revenues of the hospitality industry.
According to Marriott International's latest business data, the tenancy scale in China fell almost 15% in March 2020, and the lease level in Europe and North America fell
sharply
to less than 25% from over 70% in the previous similar month (Research and Markets 2020). In Vietnam, there are millions of tourists in 2020
stopped
or canceled their
tours
, with around 5 million international tourists, according to the report of the Department of Tourism (
VNAT
).
Some
big
cities such as Hanoi had over 32, 000
visitors
cancel domestic trips, while Ho Chi Minh City
saw
over 35, 000
tour
programs canceled, including package
tours
, optional
tours
, services as
hotels
, flight tickets, and attraction. The majority of
hotel
and homestay
companies
have claimed that more than 90% of
visitors
refuse their bookings, and travel agencies have
also
reported that more than 80% of
tour
cancellation clients have requested a 100% refund owing to the epidemic's complexity.
As a result
, billions of dollars have
been lost
in the
hotel
and tourism
industry