The two pie charts illustrate the outcomes of 100 client’s evaluations about the Parkway Hotel’s customer service through five various levels between 2005 and 2010.
Overall, it can be seen from the graph that the Parkway Hotel received a myriad of advantageous feedback from their clients in 2010. On the contrary, the disadvantageous evaluations declined in 2010.
As can be seen, the majority of tourist’s feedback were satisfactory in 2005, accounting for 45%, followed by poor (21%), and very poor (15%). There was 14% of the good feedback, this figure was nearly trebled higher than the excellent evaluations (5%).
In 2010, the good feedback was an enormous growth, which was 39%. This figure for the excellent evaluations was 28%. In contrast, the disadvantageous responses substantially decrease. The customer’s satisfaction considerably dropped to 17%. The poor responses about the hotel’s customer service was a significant decrease, which was 12%. The very poor evaluations were 4% in 2010, which was the lowest figure in the graph.
The two pie charts illustrate the outcomes of 100 client’s
evaluations
about the Parkway Hotel’s customer service through five various levels between 2005 and 2010.
Overall
, it can be
seen
from the graph that the Parkway Hotel received a myriad of advantageous
feedback
from their clients in 2010.
On the contrary
, the disadvantageous
evaluations
declined in 2010.
As can be
seen
, the majority of tourist’s
feedback
were satisfactory in 2005, accounting for 45%, followed by
poor
(21%), and
very
poor
(15%). There was 14% of the
good
feedback
, this figure was
nearly
trebled higher than the excellent
evaluations
(5%).
In 2010, the
good
feedback
was an enormous growth, which was 39%. This figure for the excellent
evaluations
was 28%.
In contrast
, the disadvantageous responses
substantially
decrease. The customer’s satisfaction
considerably
dropped to 17%. The
poor
responses about the hotel’s customer service was a significant decrease, which was 12%.
The
very
poor
evaluations
were 4% in 2010, which was the lowest figure in the graph.