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The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

The pie charts depicts the results of a questionnaire which was distributed amongst 100 guests of Parkway Hotel in the years 2005 and 2010. The rating was done on five different parameters such as excellence, satisfactory, very poor, good, and poor. The customer service was voted Excellent by just 5% guests in the year 2005 which increased drastically in the year 2010 to 28%. Satisafactory was voted by 45% visitors being the highest in the year 2005. Whereas, the same deacrsead to less than half of 45% in 2010. Very poor got 15% rating in the past which showed improvement as only 4% visitors voted very poor in 2010. Although, good received almost 15% ratings in the year 2005 yet it showed huge improvement and inclined to almost 40% after 5 years. The last parameter poor was 21% and 12% respectively. Overall, it can be seen that in the year 2005 (45%) the highest rating was given to satisafactory. However, in the year 2010 (39%) the maximum votes were for good. On the other hand, minimum customer service rating was 5% and 28% for excellent in both the years.
The pie charts depicts the results of a questionnaire which
was distributed
amongst 100 guests of Parkway Hotel in the years 2005 and 2010. The
You use this word too often, consider replacing it with
rating
was done
on five
This phrase/word is too simple and can be replaced with:
different
parameters such as excellence, satisfactory,
This phrase/word is too simple and can be replaced with:
very
You use this word too often, consider replacing it with
poor
,
This phrase/word (depending on the context) can be potentially replaced with :
good
, and poor.

The customer service
was voted
Excellent by
This phrase/word is too simple and can be replaced with:
just
5% guests in the
You use this word too often, consider replacing it with
year
2005 which increased
drastically
in the
You use this word too often, consider replacing it with
year
2010 to 28%.
Possible spelling mistake found.
Satisafactory
was voted
by 45% visitors being the highest in the
You use this word too often, consider replacing it with
year
2005.
“Whereas” at the beginning of a sentence usually requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
Whereas
, the same
Possible spelling mistake found.
deacrsead
to less than half of 45% in 2010.
This phrase/word is too simple and can be replaced with:
Very
You use this word too often, consider replacing it with
poor
This phrase/word (depending on the context) can be potentially replaced with :
got
15%
You use this word too often, consider replacing it with
rating
in the past which
This phrase/word (depending on the context) can be potentially replaced with :
showed
improvement as
This phrase/word (depending on the context) can be potentially replaced with :
only
4% visitors voted
This phrase/word is too simple and can be replaced with:
very
You use this word too often, consider replacing it with
poor
in 2010. Although,
This phrase/word (depending on the context) can be potentially replaced with :
good
received almost 15%
You use this word too often, consider replacing it with
ratings
in the
You use this word too often, consider replacing it with
year
2005
yet
it
This phrase/word (depending on the context) can be potentially replaced with :
showed
huge improvement and inclined to almost 40% after 5 years. The last parameter
You use this word too often, consider replacing it with
poor
was 21% and 12%
respectively
.

Overall
, it can be
This phrase/word (depending on the context) can be potentially replaced with :
seen
that in the
You use this word too often, consider replacing it with
year
2005 (45%) the highest
You use this word too often, consider replacing it with
rating
was
This phrase/word (depending on the context) can be potentially replaced with :
given
to
Possible spelling mistake found.
satisafactory
.
However
, in the
You use this word too often, consider replacing it with
year
2010 (39%) the maximum votes were for
This phrase/word (depending on the context) can be potentially replaced with :
good
.
On the other hand
, minimum customer service
You use this word too often, consider replacing it with
rating
was 5% and 28% for excellent in both the years.
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
3 paragraphs
189 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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  • The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.