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You should spend about 20 minutes on this task. The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

The pie chart illustrates, the serve of 100 guests in the years 2005 and 2010. The chart explains each service with different colour. In 2005 the excellent performance rate was minimal (5%) whereas, in 2010 it was higher to 28%. The satisfactory, very poor and poor service rate was much higher in 2005 it was 45%, 15% and 21% respectively. And in 2010 a downward performance can be seen, the percentage has be declined for satisfactory, very poor and poor it was 17%, 4% and 12% respectively. This decrease in percentage of services show a better performance of the staff. In 2005 the good service rate was low to 14%, whereas, in 2010 the percentage reached highest which is 39%. Therefore, this reflects that the staff performance has increased and the customers are enjoying the services more in 2010 as compared to 2005. Overall, a good growth can be seen in 5 years. The visitors to the Parkway Hotel are more happier with the hotels customer service.
The pie chart illustrates, the serve of 100 guests in the years 2005 and 2010. The chart
This phrase/word (depending on the context) can be potentially replaced with :
explains
each
You use this word too often, consider replacing it with
service
with
This phrase/word is too simple and can be replaced with:
different
Possible spelling mistake. ‘colour’ is British English.
colour
.

In 2005 the excellent
You use this word too often, consider replacing it with
performance
rate was minimal (5%) whereas, in 2010 it was higher to 28%. The satisfactory,
This phrase/word is too simple and can be replaced with:
very
You use this word too often, consider replacing it with
poor
and
You use this word too often, consider replacing it with
poor
You use this word too often, consider replacing it with
service
rate was much higher in 2005 it was 45%, 15% and 21%
respectively
. And in 2010 a downward
You use this word too often, consider replacing it with
performance
can be
This phrase/word (depending on the context) can be potentially replaced with :
seen
, the percentage has
be declined
for satisfactory,
This phrase/word is too simple and can be replaced with:
very
You use this word too often, consider replacing it with
poor
and
You use this word too often, consider replacing it with
poor
it was 17%, 4% and 12%
respectively
. This decrease in percentage of
You use this word too often, consider replacing it with
services
This phrase/word (depending on the context) can be potentially replaced with :
show
a better
You use this word too often, consider replacing it with
performance
of the staff. In 2005 the
This phrase/word (depending on the context) can be potentially replaced with :
good
You use this word too often, consider replacing it with
service
rate was low to 14%, whereas, in 2010 the percentage reached highest which is 39%.

Therefore
, this reflects that the staff
You use this word too often, consider replacing it with
performance
has increased and the customers are enjoying the
You use this word too often, consider replacing it with
services
more in 2010 as compared to 2005.

Overall
, a
This phrase/word (depending on the context) can be potentially replaced with :
good
growth can be
This phrase/word (depending on the context) can be potentially replaced with :
seen
in 5 years. The visitors to the Parkway Hotel are
Use only “happier” (without ‘more’) when you use the comparative.
more happier
with the
An apostrophe may be missing.
hotels
customer
You use this word too often, consider replacing it with
service
.
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
4 paragraphs
167 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
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  • Doesn't meet the criteria
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  • You should spend about 20 minutes on this task. The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.