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The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. oaKV
The charts illustrates the feedback of Parkway Hotel's customer service from 100 customers in the years of 2005 and 2010 with same type of questions. Mainly, customer service feedback were divided into 5 ratings i. e. , Excellent, Good, Satisfactory, Poor and Very poor. In 2005 hotel's feedback from customer's was rated mostly to satisfactory about 45%, but performance of hotel was drastically improved mostly to good rating in 2010 of about 39%. Feedback for Excellent rating was also increased from 5% to 28% in 2005 to 2010 respectively. Rating of very poor had declined of about 11% in 5 years of difference. Poor rating was also fall from 21% in 2005 to 12% in 2010. customer service was improved alot in these span of 5 years from a satisfactory level to good level, most of the customers are happily enjoyed the service of the hotel and gives excellent feedback of about 28%.
The charts
You should probably use "illustrate".
illustrates
the
You use this word too often, consider replacing it with
feedback
of Parkway Hotel's
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
from 100
You use this word too often, consider replacing it with
customers
in the years of 2005 and 2010 with same type of questions.

Mainly
,
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
You use this word too often, consider replacing it with
feedback
were divided
into 5
You use this word too often, consider replacing it with
ratings
There should be no space here: "i.e.".
i. e.
Put a space after the comma, but not before the comma
,
Excellent,
This phrase/word (depending on the context) can be potentially replaced with :
Good
, Satisfactory, Poor and
This phrase/word is too simple and can be replaced with:
Very
poor. In 2005 hotel's
You use this word too often, consider replacing it with
feedback
from
Consider using the plural form here: "customers".
customer's
was rated
mostly
to satisfactory about 45%,
This phrase/word is too simple and can be replaced with:
but
performance of hotel was
drastically
This phrase/word (depending on the context) can be potentially replaced with :
improved
mostly
to
This phrase/word (depending on the context) can be potentially replaced with :
good
You use this word too often, consider replacing it with
rating
in 2010 of about 39%.
You use this word too often, consider replacing it with
Feedback
for Excellent
You use this word too often, consider replacing it with
rating
was
also
increased from 5% to 28% in 2005 to 2010
respectively
.
You use this word too often, consider replacing it with
Rating
of
This phrase/word is too simple and can be replaced with:
very
poor had declined of about 11% in 5 years of difference.

Poor
You use this word too often, consider replacing it with
rating
was
also
Consider using a past participle here: "fallen".
fall
from 21% in 2005 to 12% in 2010.
This sentence does not start with an uppercase letter
customer
You use this word too often, consider replacing it with
service
was
This phrase/word (depending on the context) can be potentially replaced with :
improved
Possible spelling mistake found.
alot
in these span of 5 years from a satisfactory level to
This phrase/word (depending on the context) can be potentially replaced with :
good
level,

most of the
You use this word too often, consider replacing it with
customers
are
happily
enjoyed the
You use this word too often, consider replacing it with
service
of the hotel and gives excellent
You use this word too often, consider replacing it with
feedback
of about 28%.
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
4 paragraphs
153 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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  • The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.