Dear sir
Please accept my sincere apology for sending wrong reports to the client. I understand this has caused a lot of inconvenience to the client and our company.
I cannot defend my actions, but I want to tell you that I am handling four projects simultaneously. I got confused and mistakenly sent the wrong reports. I am truly sorry for such a lousy mistake.
I want you to know that I have already apologized to the client personally and sent the correct reports. I have also arranged a meeting with the client to eliminate any chance of miscommunication about our reports.
Kindly suggest if any other remedial step should be taken from our end.
I understand your disappointment, and I am truly sorry. I can assure you that this mistake will never be repeated in the future.
Yours Sincerely,
Dear sir
Please
accept my sincere apology for sending
wrong
reports to the
client
. I understand this has caused
a lot of
inconvenience to the
client
and our
company
.
I cannot defend my actions,
but
I want to
tell
you that I am handling four projects
simultaneously
.
I
got
confused and
mistakenly
sent
the
wrong
reports.
I
am
truly
sorry for such a lousy mistake.
I
want you to know that I have already apologized to the
client
personally
and
sent
the correct reports.
I
have
also
arranged a meeting with the
client
to eliminate any chance of miscommunication about our reports.
Kindly suggest if any other remedial step should
be taken
from our
end
.
I understand your disappointment, and I am
truly
sorry. I can assure you that this mistake will never
be repeated
in the future.
Yours
Sincerely
,